User guide

40 AccessData Mobile Phone Examiner User Guide
ACCESSDATA CONTACT INFORMATION
You can contact AccessData in the following ways:
TECHNICAL SUPPORT
You can contact AccessData Customer and Technical Support in the following ways:
TABLE A-2 AccessData Customer & Technical Support Contact Information
Customer Service Hours: Monday through Friday, 7:00 AM – 6:00 PM (MST)
Customer/Technical Support
Free technical support is available on
al
l AccessData products.
Voice: 801.377.5410, option 5
Voice: 800-658-5199 (Toll-free North America)
Email: [e-mail]
Website: http://www.accessdata.com/support
The Support site allows access to Discussion Forums, Downloads, Previous Releases, our
Knowledgebase, a way to submit and track your “tro
uble tickets”, and in-depth contact
information.
Note: All support inquiries are typically answered within one business day. If there is an urgent need for
support, contact AccessData via phone during normal business hours.
TABLE A-1
AccessData Corporate Headquarters 384 South 400 West
Suite 200
Lindon, UT 84042 USA
Voice: 801.377.5410
Fax: [phone]
General Corporate Hours: Monday through Friday, 8:00 AM – 5:00 PM (MST)
AccessData is closed on US Federal Holidays
State and Local
Law Enforcement Sales
Voice: 800.574.5199, option 1
Fax: [phone]
Email: [e-mail]
Federal Sales
Voice: 800.574.5199, option 2
Fax: [phone])
Email: [e-mail]
Corporate Sales
Voice: 801.377.5410, option 3
Fax: [phone]
Email: [e-mail]
Accounting
Voice: 801.377.5410, option 4