User guide

8 AccessData MPE User Guide
DEVICE DRIVER INSTALLATION
For any device to be detected by MPE, the manufacturer’s device driver must first be
properly installed.
To install a manufacturer device driver, perform the following steps:
1. Verify the phone manufacturer and model is listed in the Supported Phoned list.
2. Locate the correct USB cable and connect the phone to the machine through the
USB cable.
3. When the Add Hardware wizard runs, select the path to the correct manufacturer
sub-folder in the Phone Drivers folder on the
MPE CD.
4. Verify the device is properly added to the device list in the Windows Device
Manager. (right-click My Computer and select Manage).
APPLE IPHONE DEVICE DRIVER
To install the iPhone device driver, the latest version of iTunes must be installed on the
machine. Download and install the latest version (
iTunes Download).