User guide

Appendix A - Troubleshooting
SAGEM F@st™ 1200/1240 User Guide - 252569421-01
Page A-4 Sagem Communication document. Reproduction and disclosure prohibited
Icon in the task bar
In Windows only.
This icon with its associated screen gives the various modem/router states:
The modem/router is operational
and the ADSL line is connected to
the Internet.
1) The ADSL line is not
connected to the
modem/router. Check the
connection to the
modem/router.
or
2) The PPP link is not set up.
Check the PPP link
parameters supplied by your
Internet Service Provider
(ISP).
No communication with the
modem/router.
1) Check that the modem/router
is powered up.
2) Check that the modem/router
is correctly connected to your
computer via its Ethernet
(ETH) interface or its USB
(USB) interface.
A.3.1 "LINE" LED blinking
¾ Check the connection of your ADSL splitters. Each telephone socket used in your
installation should be fitted with an ADSL splitter.
¾ Check that the RJ11 line lead supplied with your SAGEM F@st™ 1200/1240 is connected
to one of your outlets. The use of telephone extension leads is not recommended.
¾ Finally, check with your ISP on the availability of the ADSL service on your telephone line.