User's Manual
Table Of Contents
- Contents
- Menus
- Description
- Navigation principles
- Idle screen
- Activating your phone
- Contacts
- Messaging
- Camera
- My Files
- Web
- Entertainment
- Organiser & Tools
- Settings
- Technical features
- Certification and safety information for the United States and countries using FCC standards
- Declaration of Conformity
- For customers in the United States
- For customers outside the United States
- End User Licence Agreement (EULA), for the software
- Java™
- Troubleshooting
- Index
82
Troubleshooting
Troubleshooting
The phone won’t start and/or won’t take a charge
The battery has completely lost its charge.
Connect the phone to the charger for between 5 and 30 minutes. The phone will only
switch on after it has been charging for a few minutes.
You may use the phone again when the Start option is displayed on the screen.
If the phone still won't start after 30 minutes charging, contact customer service.
Battery status unknown
The phone does not recognize the battery. Please check the position of the battery.
LOW BATTERY
This message is displayed when the battery becomes too weak. The phone switches
itself off automatically. Put the phone on charge.
SIM not present
Check if the SIM card is present and properly positioned / inserted.
Check the condition of the SIM card. If damaged, please go back to the network
shop for advice. Contact your after-sales service if the message persists.
Incorrect PIN code
An incorrect PIN code has been entered. Be careful! Three incorrect PIN codes will
block the SIM Card.
SIM BLOCKED
If a wrong PIN is entered three times in succession, your SIM card is blocked. You
must then:
- Enter the PUK (Personal Unblocking Key) code provided by Vodafone, and validate.
- Enter your PIN and validate.
- Enter your PIN again and validate.
After 5 or 10 failed attempts (depending on the type of SIM card), the SIM card is
permanently locked. You must then contact your network provider to obtain a new
card.