User's Manual

70 For customers outside the United States
Warranty conditions
Whenever you wish to make use of the warranty, please contact your vendor and
present him with the purchasing paperwork that he gave you.
If a fault occurs, he will advise you.
1. The new phone (excluding consumables), including new accessories bundled with
the phone, are guaranteed by Sagemwireless, parts and labour (apart from travel)
against any manufacturing fault for a period of twelve (12) months with effect from
the sale of the phone to the customer, on presentation of the paperwork stating the
purchase date of the phone.
Phones that have been repaired or replaced as standard during the warranty period
stated above are guaranteed (parts and labour) until the later of these two dates:
Expiry of the guarantee period of twelve (12) months stated above or three (3)
months with effect from the date of support provided by Sagemwireless.
Your legal rights under the terms of applicable national law as well as your rights in
relation to your retailer, as set out in the sales contract, remain applicable and are
not in any way affected by this guarantee.
In any disputes, the phone is covered by the legal warranty against the
consequences of faults or hidden defects in compliance with articles 1641 and
subsequent of the French civil code.
2. All faulty phones under warranty will be replaced or repaired free of charge at
Sagemwireless's option (with the exclusion of repair of any other damage), once it
has been specified that the work required for the application of the warranty will be
done in a workshop and that the return costs (transport and insurance) of the phone
to the address to be indicated to it by the Sagemwireless after-sales service, whose
phone number will appear on the delivery note, will be charged to the customer.
Subject to essential legal provisions, Sagemwireless does not accept any warranty,
explicit or implicit, other than the warranty provided expressly in this chapter, nor
shall Sagemwireless accept responsibility for any immaterial and/or indirect
damages (such as loss of orders, loss of profit or any other financial or commercial
damage) under the warranty or not
3. The acceptance of a phone under warranty demands that a purchase document
that is legible and without modi-fication, stating vendor's name and address, date
and place of purchase, type of phone and IMEI, are attached to the warranty, and
that the information on the phone identification label is legible and that this label or
any other seal has not been tampered with.
The warranty applies in normal conditions of use.