User's Manual

Troubleshooting 79
Quality reception when calling Avoid placing your fingers on the top of the phone, where the aerial is
integrated: the phone will have to use full strength to establish a quality
transmission.
Impossible to send message Check that the message centre number is correctly entered.
To do so, please select the menu Messages , select Options , select MSG
centre n° and check the number entered. Please contact your network provider
to get this number.
No answer phonebox Check that the SIM card does offer this service.
Program the call to be forwarded to answer phone using the information
provided by the operator.
Check that the SIM card used offers this service. Try to make a call to check that
phone and network are operational.
Check if the answer phone number is properly configured. To do so, go to the
Calls menu, select Voicemail and check the number. Otherwise, enter your
operator’s answer phone centre number.
If answer phone icon flashing Call the answer phone and listen to the new messages to make it disappear.
In WAP context:
SERVER NOT ANSWERING message
Switch off and then switch phone back on.
Logon to home page impossible In the WAP menu, Clear the cache .
Operator name does not appear on
screen
Go into the Settings menu, select Networks , then [ Select ]. Wait until the
operator appears, select it and validate.
If the Operator logo is present (depending on model), activate the display
( Settings / Display / Operator logo ).
How do I switch to silent mode? Hold the key down unless ring tone sounds, when a short touch is enough.
How do I activate zoom? Can be activated only in SMS, MMS and WAP screens; hold down the key.
How do I delete the envelop that
appears on the screen?
If you have received a voice mail, please call your voice mailbox and follow the
instructions given.
How do I delete the answer phone that
appears on the screen?
This answer phone means that you have received a voice mail: please call your
voice mailbox and listen to it. Please follow the instructions given.
P ROBLEM - S ITUATION A CTIONS
252580714_myC5-2_version a_en.book Page 79 Lundi, 13. mars 2006 3:18 15