User's Manual

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User Manual
supervision or care, [vi] poor environmental conditions of the
phone [including temperature and hygrometry, effects of
variations in electric voltage, interference from the mains
network or earth], [vii] repair, including opening or trying to
open the phone or servicing done by personnel not approved
by Brightstar, [viii] inadequate packaging and/or poor packing
of the phone that is sent back to Brightstar, [ix] the use of
products or accessories not sold by Brightstar as compatible
with the phone, or [x] the opening or closing of a SIM Lock
done without the agreement of the original operator.
5. In addition, the warranty does not cover: [i] normal wear and
tear of the phone and accessories, [ii] change of parameters of
the cellular network made after the phone was sold, [iii] supply
of new software versions, [iv] delivery of consumables and
installation or replacement of these consumables, [v] phone or
software modified or added without the written consent of
Brightstar, [vi] phones returned to Brightstar without having
complied with the return procedure specific to the phone
covered by this warranty, or [vii] communication problems
linked with a poor environment, including problems accessing
and/or logging onto the Internet, breakdowns of the access
network, the failure of the subscriber's or his correspondent's
line, transmission fault [such as poor geographic coverage by
radio transmitters, interference, disturbance, failure or poor
quality of phone lines, etc.], a fault inherent to the local network
[such as cabling, file server, user phone] and/or transmission
network fault [such as interference, disturbance, failure or poor
quality of the network, etc.].
6. In the event a customer submits a product for repair or
replacement and such product is excluded from warranty
coverage or the warranty period has expired, Brightstar will
draw up an estimate to be given to the customer for
acceptance before any repair commences. The repair and
freight costs [to and from the repair center] given in an estimate
accepted by the customer will be charged to the customer.
7. Any questions or correspondence regarding this limited
warranty should be addressed to:
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