User's Manual

Limited Warranty 67
Warranty conditions
Whenever you wish to make a claim under the limited warranty, please contact your vendor (the entity from which you
purchased the phone) and present it with the purchasing paperwork that he gave you. Your vendor will advise you if any
malfunction is covered by the warranty and will assist you in repairing the phone.
1. Limited Warranty
Sagem Communication makes the following limited warranty:
The new phone (excluding consumables), including new accessories bundled with the phone, is warranted by Sagem
Communication, against defects in manufacture for a period of twelve (12) months from the sale of the phone to the customer,
on presentation of the paperwork stating the purchase date of the phone.
Phones that have been repaired or replaced as standard during the warranty period are similarly warranted until the later of
these two dates:
- Expiry of the original warranty period of twelve (12) months stated above or
- Three (3) months from repair or replacement under warranty.
Your legal rights under the terms of applicable national law as well as your rights in relation to your retailer, as set out in the
sales contract, remain applicable and are not in any way affected by this limited warranty.
This limited warranty is subject to the conditions and exclusions listed below .
2. Remedies
All faulty phones under warranty will be replaced or repaired free of charge (at Sagem Communication's option), once it has
been determined that the malfunction is covered by Sagem Communication's limited warranty. Sagem Communication will
pay shipping costs to the repair center. You are responsible for return shipping costs. Your vendor will ship the phone to the
repair center or provide the address for your sending it directly.
Repair or replacement as provided above is your sole remedy, and Sagem Communication's sole liability, for breach of
Sagem Communication's limited warranty.
3. Conditions
The acceptance of a phone under warranty is subject to the following:
- You must furnish purchase document that is legible and without modification, stating vendor's name and address, date and
place of purchase, type of phone and IMEI.
- The information on the phone identification label is legible and that this label or any other seal has not been tampered with.
- The warranty applies in normal conditions of use. Damage caused by you, by third parties, or by force of nature (such as
water damage), and ordinary wear and tear are not covered by warranty, as provided in article 4 below.
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