User's Manual

80 Troubleshooting
Quality reception when calling Avoid placing your fingers on the top of the phone, where the aerial is integrated:
the phone will have to use full strength to establish a quality transmission.
Impossible to send message Check that the message centre number is correctly entered.
To do so, please select the menu
Messages , select Options , select MSG centre
n° and check the number entered. Please contact your network provider to get
this number.
No answer phonebox Check that the SIM card does offer this service.
Program the call to be forwarded to answer phone using the information provided
by the operator.
Check that the SIM card used offers this service. Try to make a call to check that
phone and network are operational.
Check if the answer phone number is properly configured. To do so, go to the
Settings / Calls menu, select Voicemail and check the number. Otherwise, enter
your operator’s answer phone centre number.
If answer phone icon flashing Call the answer phone and listen to the new messages to make it disappear.
In WAP context:
SERVER NOT ANSWERING message
Switch off and then switch phone back on.
Logon to home page impossible In the WAP menu, Clear the cache .
Operator name does not appear on
screen
Go into the Settings menu, select Networks , then Selection . Wait until the
operator appears, select it and validate.
If the Operator logo is present (depending on model), activate the display
(
Settings/Display/Operator logo ).
How do I (un)lock the keypad? Press the key, then the navigation stick.
How do I switch to silent mode? Hold the key down unless ring tone sounds, when a short touch is enough.
How do I activate zoom? Can be activated only in SMS, MMS and WAP screens; hold down the key.
P ROBLEM - S ITUATION A CTIONS
252485287_my400L-my401L_lu_en.book Page 80 Mardi, 24. janvier 2006 9:23 09