User's Guide

Troubleshooting 85
No receiving calls Try to make a call in order to check that the phone and the networks are
operational.
Check and deactivate the permanent call forwarding (permanent call forwarding
icon displayed on the screen).
Check and deactivate the incoming calls restriction when necessary.
If the problem persists, please contact your Technical Helpdesk.
Quality reception when calling Avoid placing your fingers on the top of the phone, where the aerial is integrated:
the phone will have to use full strength to establish a quality transmission.
Impossible to send message Check that the message centre number is correctly entered.
To do so, please select the menu
Messages , select Options , select MSG centre
n° and check the number entered. Please contact your network provider to get
this number.
No answer phonebox Check that the SIM card does offer this service.
Program the call to be forwarded to answer phone using the information provided
by the operator.
Check that the SIM card used offers this service. Try to make a call to check that
phone and network are operational.
Check if the answer phone number is properly configured. To do so, go to the
Settings / Calls menu, select Voicemail and check the number. Otherwise, enter
your operator’s answer phone centre number.
If answer phone icon flashing Call the answer phone and listen to the new messages to make it disappear.
In WAP context:
SERVER NOT ANSWERING message
Switch off and then switch phone back on.
Logon to home page impossible In the WAP menu, Clear the cache .
P ROBLEM - S ITUATION A CTIONS
250000000_my300X-301X-302X_lu_en.book Page 85 Mercredi, 23. novembre 2005 12:55 12