User's Manual

66 For Customers in the United States
to open the phone or servicing done by personnel not approved by
Brightstar, (viii) inadequate packaging and/or poor packing of the
phone that is sent back to Brightstar, (ix) the use of products or
accessories not sold by Brightstar as compatible with the phone, or
(x) the opening or closing of a SIM Lock done without the agreement
of the original operator.
5.
In addition, the warranty does not cover: (i) normal wear and tear
of the phone and accessories, (ii) change of parameters of the
cellular network made after the phone was sold, (iii) supply of new
software versions, (iv) delivery of consumables and installation or
replacement of these consumables, (v) phone or software modified
or added without the written consent of Brightstar, (vi) phones
returned to Brightstar without having complied with the return
procedure specific to the phone covered by this warranty, or (vii)
communication problems linked with a poor environment, including
problems accessing and/or logging onto the Internet, breakdowns of
the access network, the failure of the subscriber's or his
correspondent's line, transmission fault (such as poor geographic
coverage by radio transmitters, interference, disturbance, failure or
poor quality of phone lines, etc.), a fault inherent to the local network
(such as cabling, file server, user phone) and/or transmission
network fault (such as interference, disturbance, failure or poor
quality of the network, etc.).
6.
In the event a customer submits a product for repair or
replacement and such product is excluded from warranty coverage
or the warranty period has expired, Brightstar will draw up an
estimate to be given to the customer for acceptance before any
repair commences. The repair and freight costs (to and from the
repair center) given in an estimate accepted by the customer will be
charged to the customer.
252897461_my212L_en.book Page 66 Mercredi, 14. mars 2007 9:25 09