User's Manual

Troubleshooting 79
Error message: SIM
LOCKED
The mobile phone operator may require
certain types of SIM card to be used.
This message indicates that the SIM
card is not accepted.
Remove the SIM card and turn the
phone on again. If you get the SIM not
present error message, check with your
phone dealer whether your SIM card is
compatible. Otherwise, contact the after
sales service.
The phone display
does not change
Press a key. If nothing is displayed,
check the position of the SIM card. If the
problem continues, contact the after
sales service.
No connection made Check the form of the number called.
Check that there is at least one field
strength dot showing. If R is displayed
but there is no mobile phone operator
name, only emergency calls are allowed.
Check that you have not used all your
credit with the mobile phone operator.
Check that the SIM card provides the
service you required and that it has not
expired.
Check and, if necessary, disable the
outgoing call lock.
The network is saturated. Please try
later.
If you still have problems getting a
connection, contact the Hotline.
P ROBLEM - S ITUATION A CTIONS
252475781_my100L_my101L_en.book Page 79 Mercredi, 8. février 2006 9:13 09