User's Manual

78 Troubleshooting
Error message: LOW
BATTERY
This message is displayed when the
battery charge is too low. The phone
turns off automatically. Charge the
phone.
Error message:
SIM NOT PRESENT
Check that the SIM card has been
inserted correctly.
Examine the SIM card. If it is damaged,
contact your mobile phone operator
sales point. If the message is still
displayed, contact the after sales
service.
Error message:
INCORRECT PIN
The PIN has been incorrectly entered. If
the PIN is entered incorrectly three
times, the SIM card is blocked.
Error message: SIM
BLOCKED
If the wrong PIN number is entered three
times in a row, the card will be locked. To
unlock your card:
- enter the PUK code (Personal
Unlocking Key) provided by your
Network Operator and validate,
- enter your PIN number and validate,
- enter your PIN number again and
validate.
After 5 or 10 times (depending on SIM
card type), the SIM card will be
permanently locked. Contact your
Operator or your Service Provider to
obtain a new card.
The same procedure (entering 052)
applies when the PIN-2 code is blocked
(PUK2 code).
P ROBLEM - S ITUATION A CTIONS
252475781_my100L_my101L_en.book Page 78 Mercredi, 8. février 2006 9:13 09