User's Manual

Warranty conditions
Whenever you wish to make use of the warranty, please contact your vendor and present him/her with
the purchasing paperwork that he/she gave you. If a fault occurs, your vendor will advise you.
1. The new phone (excluding consumables), including new accessories bundled with the phone, are guaranteed
by SAGEM S.A, parts and labour (apart from travel) against any manufacturing fault for a period of twenty four
months (except for batteries for which the period is twelve months) with effect from the sale of the phone to the
customer, on presentation of the paperwork stating the purchase date of the phone.
Phones that have been repaired or replaced as standard during the warranty period stated above are guaranteed
(parts and labour) until the later of these two dates:
Expiry of the guarantee period of twenty four months stated (3) above or three months with effect from the date
of support provided by SAGEM S.A
Your legal rights under the terms of applicable national law as well as your rights in relation to your retailer,
as set out in the sales contract, remain applicable and are not in any way affected by this guarantee.
In any disputes, the phone is covered by the legal warranty against the consequences of faults or hidden defects
in compliance with articles 1641 and subsequent of the French civil code.
2. All faulty phones under warranty will be replaced or repaired free of charge at SAGEM S.A's option
(with the exclusion of repair of any other damage), including transport costs between SAGEM authorised repair
centre and the point of sale. Transport costs between the End User and the point of sale will be borne by the End
User. Subject to essential legal provisions, SAGEM S.A does not accept any warranty, explicit or implicit, other
than the warranty provided expressly in this chapter, nor shall SAGEM S.A accept responsibility for any
immaterial and/or indirect damages (such as loss of orders, loss of profit or any other financial or commercial
damage) under the warranty or not.
3. The acceptance of a phone under warranty demands that a purchase document that is legible and
without modification, stating vendor's name and address, date and place of purchase, type of phone and IMEI,
are attached to the warranty, and that the information on the phone identification label is legible and that
this label or any other seal has not been tampered with.
The warranty applies in normal conditions of use. Prior to sending the phone for repair, it is the customer's
responsibility to back up at his expense the customised data stored in the phone (phonebook, settings,
wallpapers). A list of backup facilities can be provided by SAGEM S.A on request. The responsibility of SAGEM
S.A cannot be invoked if damage occurs to customer files, programs or data. The information or operating
elements and the contents of files will not be re-installed in any case in the event of loss.
SAGEM S.A may decide, at its option, to repair the phone with new or reconditioned parts, replace the phone
with a new phone or, in any dispute, a phone in good working condition. During its work SAGEM S.A reserves
the facility to make, where necessary, any technical modifications to the phone where these modifications do
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