User Manual
16
POSSIBLE PROBLEM EASY SOLUTION
The ‘preheat’ alert sounds 
at a lower temperature than 
what is displayed on the 
LCD screen
•  The ‘preheat’ alert sounds at 75% of the target temperature. 
This provides the fastest, combined preheating and cooking time. 
•  This is because when the ‘preheating’ alert sounds, signalling 
the user to open the oven door and insert food, there is dramatic 
temperature loss inside the oven. If the alert sounded at 100% 
of the target temperature, opening the door would mean a lot of 
this waiting time is “wasted”. We have calculated that by sounding 
the alert at 75% of the target temperature, followed by the oven 
door being opened to place food inside the oven, that we still 
recover to the target temperature up to 2 minutes faster. This is 
why the temperature on the LCD screen does not match the target 
temperature at the ‘preheat’ alert. Depending on the set temperature, 
it can take the oven approximately 8–10 minutes from start-up, 
including opening the oven door when the ‘preheat’ alert sounds, 
to reach the target temperature. 
The LCD screen displays 
‘E01’
•  The LCD screen will display ‘E01’ when there is a non-resettable 
issue with the appliance. Should this occur, immediately remove the 
power cord from the power outlet and call Sage Consumer Support.
The LCD screen displays 
‘E02’
•  The LCD screen will display ‘E02’ when there is a non-resettable 
issue with the appliance. Should this occur, immediately remove the 
power cord from the power outlet and call Sage Consumer Support.
The LCD screen displays 
‘E03’
•  The LCD screen will display ‘E03’ if the oven temperature is above 
the set maximum limit. Remove the plug from the power outlet, 
allow the oven to cool for 15 minutes, then plug back in.
•  Call Sage Consumer Support if the ‘E03’ message continues.
The LCD screen displays 
‘E05’
•  The LCD screen will display ‘E05’ when there is a non-resettable 
issue with the appliance. Should this occur, immediately remove the 
power cord from the power outlet and call Sage Consumer Support.
Temperature are changing 
when convection button 
is pressed
•  This is normal. The temperature is calibrated to compensate 
for the convection fan increasing cooking rates.










