User Manual
15
EN
POSSIBLE PROBLEM EASY SOLUTION
Oven will not switch "ON"
•  Check that the power plug is securely inserted into the outlet.
•  Insert the power plug into an independent outlet.
•  Insert the power plug into a dierent outlet.
•  Reset the circuit breaker if necessary.
The LCD display light has 
gone out
•  The oven goes into standby mode if not used for 10 minutes.  
When in standby mode, the LCD screen will cease to illuminate, 
however all function options will still be visible.
•  To re-activate the oven out of standby mode, press the 
Start/Cancel button on the control panel, or turn any dial.  
The LCD screen will re-illuminate.
The pizza does not cook 
evenly
•  Some large pizzas may brown unevenly in compact ovens.  
Open the oven door half way through the cooking time and turn  
the pizza 180 degrees for more even darkness.
The Magnetic Auto-Rack 
Eject comes out too far 
when I open the door
•  Always open the door slowly and in a controlled manner when the 
wire rack is inserted into the middle rack height position to prevent 
the wire rack from ejecting too quickly.
I cannot select the  
Frozen button
•  The 
Frozen button is only selectable for the following functions: 
TOAST, BAGEL, BAKE, PIZZA, AIR FRY. When selecting the  
Frozen button, this will automatically adjust the cooking time  
for an optimised food result.
Steam is coming out from 
the oven door
•  This is normal. The door is vented to release steam created from 
high moisture content food such as frozen breads. Be mindful that 
the steam can be hot.
The heating elements 
appear to be pulsing
•  Element IQ
™
 accurately controls the heat inside the oven by pulsing 
the power and adjusting the power level in the heating elements  
in short bursts to give accurate temperature control. This is normal.
Water is dripping onto 
counter from under door
•  This is normal. The condensation created from high moisture 
content food such as frozen breads will run down the inside  
of the door and can drip onto the counter.
The temperature reading 
on the LCD screen doesn’t 
match the temperature 
measured inside the oven
•  To ensure the measurements are standardized, the oven 
temperatures have been calibrated in the TOAST position (centre 
of the middle rack with no tray in place). Re-check the temperature 
in this position, ensuring not to open the oven door for 30 minutes 
as heat will escape each time the door is opened. Note that the 
‘preheat’ alert sounds at 75% of the target temperature.
Troubleshooting










