User Manual
11
EN
POSSIBLE PROBLEM EASY SOLUTION
Oven will not switch “ON.”
•  Check that the power plug is securely inserted into the outlet.
•  Insert the power plug into an independent outlet.
•  Insert the power plug into a dierent outlet.
•  Reset the circuit breaker if necessary.
I would like to have the oven 
LCD default settings back.
•  The oven will remember the last setting used for each function 
unless you remove the plug from the power outlet.
•  To restore the oven’s default settings for each function, remove  
the plug from the power outlet. Wait 5 seconds, then plug back in.
The LCD display light has  
gone out.
•  The oven goes into standby mode if not used for 10 minutes.  
When in standby mode, the LCD screen will cease to illuminate, 
however all function options will still be visible.
•  To re-activate the oven out of standby mode, press the  
START/CANCEL button on the control panel, or turn any dial.  
The LCD screen will re-illuminate.
The pizza does not cook 
evenly.
•  Some large pizzas may brown unevenly in compact ovens.  
Open the oven door half way through the cooking time  
and turn the pizza 90 degrees for more even darkness.
The Magnetic Auto-Rack 
Eject comes out too far 
when I open the door.
•  Always open the door slowly and in a controlled manner when  
the wire rack is inserted into the middle rack height position  
to prevent the wire rack from ejecting too quickly.
I cannot select the FROZEN 
FOOD button.
•  The FROZEN FOOD button is only selectable during the TOAST, 
CRUMPET, PIZZA and COOKIES functions.
Steam is coming out from 
the top of the oven door.
•  This is normal. The door is vented to release steam created  
from high-moisture content food such as frozen breads.
The heating elements 
appear to be pulsing.
•  Element IQ
™
 accurately controls the heat inside the oven  
by pulsing the power in the heating elements in short bursts.  
This is normal.
Water is dripping onto the 
bench top from under door.
•  This is normal. The condensation created from high moisture 
content food such as frozen breads will run down the inside  
of the door and can drip onto the bench top.
The temperature reading 
on the LCD screen doesn’t 
match the temperature 
measured inside the oven.
•  To ensure the measurements are standardized, the oven 
temperatures have been calibrated in the TOAST position (centre 
of the middle rack with no tray in place). Re-check the temperature 
in this position, ensuring not to open the oven door for 10 minutes 
as heat will escape each time the door is opened. Note that the 
‘preheat’ alert sounds at 75% of the target temperature.
Troubleshooting










