User Manual
11
EN
TROUBLESHOOTING
GUARANTEE
PROBLEM POSSIBLE CAUSE WHAT TO DO
Humming
noise?
• This is normal.
It is the cooling
fan preventing the
milk frother from
overheating.
• During this time, you may still use the milk frother
unless the Boil Dry Overheat Protection as been
activated (3 beeps will be heard). Follow the
instructions above.
Burnt milk?
• Milk is not swirling
correctly.
• Milk jug has not
been cleaned
properly and milk
residue from previous
use is burning.
• Ensure the frothing disc is securely and correctly
attached. Refer to steps 2 & 3, page page 7. Once
attached, turn the frothing disc with your ngers,
it should turn freely. If it doesn’t, contact Sage
®
Consumer Service.
• Ensure the milk jug is thoroughly cleaned after
each use and between consecutive uses.
Ingredients
are not
melting?
• Ingredients have
been added before
milk has warmed up.
• Ingredients are
too large.
• Always allow the milk frother to start for a few
seconds before using the measuring cap to
gradually add ingredients.
• Ensure ingredients are in small pieces.
Milk is too
cold / too
hot?
• Adjust the temperature to suit your personal preference.
• Always ll the milk jug between the MIN and
MAX level markings.
Grinding
noise?
• Frothing disc is not
inserted correctly.
• Frothing disc has
dislodged during
operation.
• The milk jug has
been removed from
the power base
during operation.
• Ensure the frothing disc is securely and correctly
attached. Refer to steps 2 & 3, page page 7.
Once attached, turn the frothing disc with your
ngers, it should turn freely. If it doesn’t, contact
Sage
®
Consumer Service.
• Removing the milk jug during operation can dislodge
the frothing disc. Stop operation. Reinsert the
frothing disc correctly before recommencing.
Emergency
stop?
• To stop operation at any time, press the centre of
the START/ STOP push-dial. Operation has stopped
once the button surround has stopped ashing.
2 YEAR LIMITED GUARANTEE
Sage Appliances guarantees this product for
domestic use in specied territories for 2 years
from the date of purchase against defects caused
by faulty workmanship and materials. During this
guarantee period Sage Appliances will repair,
replace, or refund any defective product (at the
sole discretion of Sage Appliances).
All legal warranty rights under applicable
national legislation will be respected and will
not be impaired by our guarantee. For full terms
and conditions on the guarantee, as well as
instructions on how to make a claim, please visit
www.sageappliances.com.










