User Manual

17
PROBLEM POSSIBLE CAUSE WHAT TO DO
Coee not hot
enough
•
Cups not pre-heated.
•
Rinse cups under hot water outlet
and place on cup warming tray.
•
Milk not hot enough
(if making cappuccino
or latté etc).
•
Increase the milk temperature
in settings menu.
No crema
•
Coee beans are stale.
•
Use freshly roasted coee beans with
a ‘Roasted On’ date and consume
between 5–20 days after that date.
Not enough
milk texture
•
Steam wand is blocked.
•
Refer to ‘Cleaning the Steam Wand’,
page 12.
•
You may have a blockage in scale.
Please run the descale process.
•
Dierent brands and types of milk and milk
alternatives will texture dierently. You may
need to adjust the froth level accordingly.
Too much coee
extracted
•
Coee is ground too
coarsely.
•
Shot duration/volume
needs to be adjusted.
•
Adjust the grind size to a lower number
to make the grind size slightly ner.
•
Customise extraction time by touching
the ‘Single’ / ‘Double’ button.
Not enough
coee extracted
•
Coee is ground too nely.
•
Shot duration/volume
needs to be adjusted.
•
Adjust the grind size to a higher number
to make the grind size slightly coarser.
•
Customise extraction time by touching
the ‘Single’ / ‘Double’ button.
Amount of coee
extracted has
changed, but
all settings are
the same.
•
As coee beans age, the
extraction rate changes
and can aect the shot
volume.
•
Adjust the grind size to a lower number
to make the grind size slightly ner.
•
Customise extraction time by touching
the ‘Single’ / ‘Double’ button.
•
Use freshly roasted coee beans with
a ‘Roasted On’ date and consume between
5–20 days after that date.