User Manual

14
Troubleshooting
PROBLEM POSSIBLE CAUSE WHAT TO DO
Grinder Motor starts
but no ground
coee coming
from grind outlet
•
No coee beans in bean
hopper.
•
Grinder/bean hopper is
blocked.
•
Coee bean may have
become stuck in hopper.
•
Fill bean hopper with fresh coee beans.
•
Remove bean hopper. Inspect bean hopper
& grinding burrs for blockage. Replace
parts and try again.
Grinder Motor starts
but operates with a
loud ‘clicking’ noise
•
Grinder is blocked
with foreign item or chute
is blocked.
•
Moisture clogging grinder.
•
Remove bean hopper, inspect burrs
and remove any foreign body.
•
Clean the burrs and grind outlet,
see page 11.
•
Leave burrs to dry thoroughly before
re-assembling. It is possible to use a hair
dryer to blow air into the burr area to
quicken the drying process.
Unable to lock bean
hopper into position
•
Coee beans obstructing
bean hopper locking
device.
•
Remove bean hopper.
Clear coee beans from top of burrs.
Re-lock bean hopper into position.
Portalter overlls
•
Tamping fan was
removed for cleaning and
not replaced.
•
Check that the tamping fan is in position
and mounted correctly to the drive shaft,
see Instruction Book on Sage website.
Grinder Emergency
stop?
•
Rotate the portalter to the left to stop
the auto grind, dose & tamp function.
•
Unplug power cord from power outlet.
Grinder running
continuously
•
No beans in hopper.
•
Fill hopper with beans.
•
Rotate the portalter to the left to stop
the auto grind, dose & tamp function.
•
Tamping fan has been
removed.
•
Check that the tamping fan is in position
and mounted correctly to the drive shaft,
see Instruction Book on Sage website.