User Manual

28
PROBLEM POSSIBLE CAUSES WHAT TO DO
Coee not hot
enough
• Cups not pre-heated. • Rinse cups under hot water outlet and
place on cup warming tray.
• Milk not hot enough
(if making a cappuccino
or latté etc).
• Increase the milk temperature. Refer to
'Adjusting Milk Temperature', page 11.
No crema
• Coee beans are stale. • Use freshly roasted coee beans with a
'Roasted On' date and consume between
5–20 days after that date.
Not enough milk
texture
• Steam wand is blocked. • Refer to 'Cleaning the Steam Wand',
page 21.
• Dierent brands and types of milk and milk
alternatives will texture dierently. You may
need to adjust the texture level accordingly.
Refer to 'Adjusting Milk Texture', page 11.
Too much coee
extracted
• Coee is ground too
coarsely.
• Shot duration /
volume needs to be
reprogrammed.
• Adjust the grind size
to a lower number to make
the grind size slightly ner.
• Reprogram the shot
duration / volume. Refer
to 'Programming Shot
Volume / Duration', page 13.
Not enough coee
extracted
• Coee is ground too
nely.
• Shot duration / volume
needs to be
reprogrammed.
• Adjust the grind size to a higher number to
make the grind size slightly coarser.
• Reprogram the shot
duration / volume. Refer
to 'Programming Shot
Volume / Duration', page 13.
Amount of coee
extracted has
changed, but all
settings are the
same.
• As coee beans age,
the extraction rate
changes and can aect
the shot volume.
• Adjust the grind size
to a lower number to make
the grind size slightly ner.
• Reprogram the shot
duration / volume. Refer
to 'Programming Shot
Volume / Duration', page 13.
• Use freshly roasted coee beans with a
'Roasted-On' date and consume between
5–20 days after that date.