User Manual

25
EN
PROBLEM POSSIBLE CAUSE WHAT TO DO
Motor starts but
no ground coee
coming from
grind outlet
• No coee beans in bean
hopper.
• Grinder / bean hopper
is blocked.
• Coee bean may have
become stuck in hopper.
• Fill bean hopper with fresh coee
beans.
• Remove bean hopper. Inspect
bean hopper and grinding burrs for
blockage. Replace parts and try again.
Motor starts but
operates with a
loud ‘racket’ noise
• Grinder is blocked
with foreign item or chute is
blocked.
• Moisture clogging grinder.
• Remove bean hopper,
inspect burrs & remove
any foreign body.
• Clean the burrs and grind outlet, see
page 20.
• Leave burrs to dry thoroughly before
re-assembling. It is possible to use a
hair dryer to blow air into the burr area
to quicken the drying process.
Unable to lock
bean hopper into
position
• Coee beans obstructing
bean hopper locking device.
• Remove bean hopper.
Clear coee beans from top of burrs.
Re-lock bean hopper into position.
Portalter overlls
• Tamping fan was
removed for cleaning and
not replaced.
• Check that the tamping fan is in
position and mounted correctly to the
drive shaft, page 20.
Emergency stop?
• Rotate the portalter to the
left to stop the auto grind, dose & tamp
function.
• Unplug power cord from power outlet.
There is an alert
on the LCD eg.
'OVERHEAT
PLEASE WAIT',
'HEATING' etc.
• See page 17 for list of alerts. If problem
persists, contact Sage
®
Customer
Service Centre or visit
www.sageappliances.com
Troubleshooting