User Manual

PAGE HEADER.....
22
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
Espresso runs out
too quickly.
• The coee is ground
too coarse.
Use slightly ner grind.
and/or
• Not enough coee in
the lter basket.
Increase dose of coee and use the
RAZOR™ dosing tool to trim o excess
coee after tamping.
Pressure gauge
not reaching 9 bar.
• Coee not tamped
rmly enough.
Tamp between 15-20kgs of pressure.
If the above suggestions do not help, check
the machine. Place an EMPTY Dual Wall
lter basket into the portalter (either 1 CUP
or 2 CUP). Press the MANUAL button.
If the pressure gauge reads over 5 bar the
machine is OK. Ensure correct dose by
using the RAZOR™ dosing tool. If the dose
is correct, make the
grind ner.
If the pressure gauge reads below 5 bar,
contact Sage
®
Customer Service Centre.

enough.
• Cups not preheated.
Rinse cups under hot water outlet and
place on cup warming tray.
• Milk not hot enough
(if making a cappuccino
or latte etc).
Heat milk until side of the jug becomes hot
to touch.
No crema.
• Coee beans are stale.
Buy freshly roasted coee with a roasted-
on date.
• Using Single Wall
Filter Baskets with
pre-ground coee.
Ensure you use Dual Wall Filter Baskets
with pre-ground coee.
Pressure Gauge is
not working
• Incorrect dose or not
enough coee in the
lter basket. of coee in
the portalter.
Use the supplied ‘Razor’ to ensure the
correct dose
• Using old roasted
coee beans beyond
expiry date.
Use freshly roasted coee within four
weeks of roasted date.
• The coee grind is too
coarse.
Adjust the grind to a ner setting.
Use a rubber disc and place inside the one
cup lter basket (no coee) and run a shot;
when the needle moves, then pressure
gauge dial is working.