User Manual

19
PROBLEM POSSIBLE CAUSES EASY SOLUTION
Coee not hot enough. Cups not pre-heated. Rinse cups under hot water outlet
and place on cup warming tray.
Portalter not pre-heated. Rinse portalter under hot water
outlet. Dry thoroughly.
Milk not hot enough
(if making a cappuccino
or latté etc).
Make sure sensor is in contact.
Adjust milk temperature setting
on screen.
Water temperature needs
to be adjusted.
Increase the brew temperature
in 'Settings' menu.
No crema. Coee tamped too lightly. Tamp betweens or 15–20kg
of pressure.
Coee is ground too coarsely. Use slightly ner grind. Refer to
‘Setting the Grind Size’, page 9
and ‘Under Extraction’, page 12.
Coee beans or pre-ground
coee are not fresh.
If grinding fresh whole coee beans,
use freshly roasted coee beans with
a ‘Roasted On’ date and consume
between 5–20 days after that date.
If using pre-ground coee, use within
a week of grinding.
The lter basket may be blocked. Use the pin on the end of the provided
cleaning tool to unblock the hole(s).
If the hole(s) remain blocked, dissolve
a cleaning tablet in hot water and
soak lter basket and portalter
in solution for approx. 20 minutes.
Rinse thoroughly.
Single Wall lter baskets are
being used with pre-ground
coee.
Ensure you use Dual Wall lter
baskets with pre-ground coee.
Water leaking. Auto purge feature. Immediately
after the espresso, hot water and
steam functions, the machine
will purge water into the drip tray.
This ensures the thermocoil
is at the optimal temperature.
Ensure the drip tray is rmly pushed
in place and emptied whenever the
Empty Me! indicator is displayed.
Water tank is not fully inserted
and locked into position.
Push water tank down completely to
lock into place.
The silicone seal surrounding
the shower screen needs to be
replaced to ensure the portaler
is properly secured into the
group head.
Refer to ‘Using the Allen Key’,
page 16.