User Manual

19
EN
PROBLEM POSSIBLE CAUSE WHAT TO DO
Espresso runs
out around the
edge of the


in the group head correctly.

until resistance is felt.

grounds around the


to ensure a proper seal in group head.
 Tamp between 15–20kg of pressure.
 
Amount’, page 9.
The silicone seal surrounding the
shower screen needs to be replaced

secured into the group head.
Refer to ‘Using the Allen Key’, page 17.
No steam.
Machine has not reached operating
temperature.
Allow time for the machine to reach operating
temperature. The STEAM / HOT WATER light will

steam. During this time, condensed water may purge
from the steam wand. This is normal. When the

wand is ready for use.
Water tank is empty. Fill tank.
Water tank is not fully inserted
and locked into position.
Push water tank down completely to lock into place.
Machine needs to be descaled. Refer to ‘Descaling’, page 14.
Steam wand is blocked. Refer to ‘Cleaning the Steam Wand’, page 16.
STEAM/HOT WATER dial is not
in the STEAM position.
Ensure the STEAM / HOT WATER dial is completely
rotated to the STEAM position.

hot enough.
Cups not pre-heated. Rinse cups under hot water outlet and place
on cup warming tray.
 
Dry thoroughly.
Milk not hot enough
(if making a cappuccino or latté etc).
Heat milk until side of the jug becomes hot to touch.
Machine needs to be descaled. Refer to ‘Descaling’, page 14.