User Manual
18
PROBLEM POSSIBLE CAUSE WHAT TO DO
Machine does
not heat up.
STEAM/HOT
WATER light
the machine
is turned on.
• STEAM / HOT WATER dial is not in
the STANDBY position.
• Turn the STEAM / HOT WATER dial to the STANDBY
position. Machine will commence heating.
Water does
from the
group head.
No hot water.
• Machine has not reached operating
temperature.
• Allow time for the machine to reach operating
and all button lights on the control panel
will illuminate when ready.
• Water tank is empty. • Fill tank.
• Water tank is not fully inserted
and locked into position.
• Push water tank down completely to lock into place.
• Machine needs to be descaled. • Refer to ‘Descaling’, page 14.
•
is blocked.
•
spouts or not at all’.
Espresso only
drips from
spouts or
not at all.
• • Use slightly coarser grind. Refer to ‘Setting the
Grind Size’, page 9 and ‘Over Extraction’, page 11.
• •
Amount’, page 9 and ‘Over Extraction’, page 11.
• • Tamp between 15–20kg of pressure.
• Water tank is empty. • Fill tank.
• Water tank is not fully inserted and
locked into position.
• Push water tank down completely to lock into place.
• • Use the pin on the end of the provided cleaning tool
to unblock the hole(s). If the hole(s) remain blocked,
20 minutes. Rinse thoroughly.
• Machine needs to be descaled. • Refer to ‘Descaling’, page 14.
Espresso
runs out too
quickly.
• •
page 9 and ‘Under Extraction’, page 11.
•
basket.
•
Amount’, page 9 and ‘Under Extraction’, page 11.
• • Tamp between 15–20kg of pressure.