User Manual
22
PROBLEM POSSIBLE CAUSES EASY SOLUTION
Water doesn’t come
through (the machine
•
Water tank is empty or
water level is below minimum.
•
Fill tank
•
Water lter has been inserted
without soaking.
•
Ensure the water lter has been
soaked for 5 minutes before
insterting into the water tank.
ceases to operate.
•
The safety thermal-cut out may
have activated due to the pump
overheating.
•
Press the 1 CUP and HOT WATER
buttons simultaneously for 0.5
seconds to switch the machine o
and unplug from the power outlet.
Allow to cool for about 30–60
minutes. If problem persists, call
Sage Support.
•
This indicates machine needs
cleaning and descaling
•
Perform a clean and descale cycle.
Follow the steps outlined on page
17.
Too much/too little
delivered to the cup.
•
Grind amount and/or grind size
settings and/or shot volumes
require adjustment.
•
Adjust the grind amount and/or grind
size settings. Refer to ‘Coee Dose
and Tamping’, page 13, ‘The Grind’,
page 13 and ‘Extraction Tips’, page
16.