User Manual

20

PROBLEM POSSIBLE CAUSES EASY SOLUTION

from the group head.
No hot water.
•
Water tank is empty.
•
Fill tank.
•
Water tank is not fully inserted
and locked into position.
•
Push water tank down completely to
lock into place.
•
Machine needs to be cleaned &
descaled.
•
Perform clean & descale cycle.
•
Coee is ground too nely and/
or too much coee in lter basket
and/or over tamping and/or lter
basket is blocked.
•
See below, ‘Espresso only drips from
the portalter spouts or not at all’.
Espresso only drips

spouts or not at all.
•
Coee is ground too nely.
•
Use slightly coarser grind. Refer to
‘Coee Dose and Tamping’ on page
13 and ‘Extraction Tips’ on page 16.
•
Too much coee in the lter
basket.
•
Lower dose of coee.
•
Coee tamped too rmly.
•
Tamp between 15-20kgs (30-40 lbs)
of pressure.
•
Water tank is empty. Fill tank.
•
Fill tank.
•
Water tank is not fully inserted
and locked into position.
•
Push water tank down completely to
lock into place.
•
The lter basket may be blocked.
•
Use the pin on the end of the provided
cleaning tool to unblock the hole(s).
•
Machine needs to be cleaned &
descaled.
•
Perform clean & descale cycle
Espresso runs
out too quickly
•
Coee is ground too coarsely.
•
Use slightly ner grind.
•
Refer to ‘Coee Dose and Tamping’
on page 13 and ‘Extraction Tips’ on
page 16.
•
Not enough coee in the lter
basket.
•
Increase dose of coee and tamp.
Refer to ‘Coee Dose and Tamping’
on page 13 and ‘Extraction Tips’ on
page 16.
•
Coee tamped too lightly.
•
Tamp between 15-20kgs (30-40 lbs)
of pressure.