the Duo-Temp™ Pro BES810 EN QUICK GUIDE
CONTENTS 4 5 6 10 12 12 We Recommend Safety First Getting To Know Your New Appliance Operating Your New Appliance Care & Cleaning Troubleshooting Guarantee SAGE® RECOMMENDS SAFETY FIRST At Sage® we are very safety conscious. We design and manufacture appliances with your safety foremost in mind. We also ask that you exercise a degree of care when using any electrical appliance and adhere to the following precautions.
EN WE RECOMMEND SAFETY FIRST • • • • - cleaned - moved - assembled; or - stored Always switch off the espresso machine by pressing the POWER button to OFF. Switch off and unplug from the power outlet. Regularly inspect the power cord, plug and actual appliance for any damage. If found to be damaged in any way, immediately cease use of the appliance and return the entire appliance to the nearest authorised Sage Service Centre for examination, replacement or repair.
WE RECOMMEND SAFETY FIRST • • • • • • • • • • 4 machine as metal surfaces are liable to get hot during use. Do not touch hot surfaces. Allow the product to cool down before moving or cleaning any parts. Heating element surface is subject to residual heat after use. Always ensure the appliance is turned OFF, unplugged at the power outlet and has been allowed to cool before cleaning, attempting to move or storing.
EN GETTING TO KNOW YOUR NEW APPLIANCE G H A I B C D J E F A. B. C. D. E. F. G. POWER button Integrated removable tamper Group head 54mm stainless steel portafilter Drip tray full indicator Removable drip tray Cup warming tray H. SELECT button for steam or hot water I. Control Dial for espresso, steam and hot water J.
GETTING TO KNOW YOUR NEW APPLIANCE CUSTOM DESIGNED ACCESSORIES • Razor™ Precision Dose Trimming Tool • Single wall filter baskets for freshly ground coffee CLEANING ACCESSORIES • Cleaning tool • Silicon cleaning disk • Cleaning tablets • Advanced dual wall filter baskets for pre-ground coffee • Water filter • Stainless steel milk jug OPERATING YOUR NEW APPLIANCE BEFORE FIRST USE FIRST USE • Remove filter from the plastic bag and soak in a cup of water for 5 minutes. • Fill tank with water.
EN OPERATING YOUR NEW APPLIANCE SELECTING THE FILTER BASKET Single Wall Filter Baskets The Single Wall filters (1 & 2 CUP) are designed to be used with freshly ground coffee and allow you to experiment with grind, dose, and tamp to create a more balanced espresso. • Wipe excess coffee from the rim of the filter basket to ensure a proper seal in the group head is achieved.
OPERATING YOUR NEW APPLIANCE EXTRACTING ESPRESSO Insert the Portafilter into the Group Head & lock into position. Turn the Control Dial to the ‘Espresso’ position. After a few seconds, coffee will begin to brew into the cup. When sufficient coffee has flowed into the cup, turn the Control Dial to ‘Standby’. Sage® recommends approx. 30 sec of extraction. NOTE For optimal flavour when using a 1 CUP filter, you should extract approx. 30ml. When using a 2 CUP filter, you should extract approx. 60ml.
EN OPERATING YOUR NEW APPLIANCE TEXTURING MILK • Before inserting the steam wand into the milk, it is recommended to purge the steam wand. • To stop the steam set the Control Dial to the ‘Standby’ position and remove the jug. • Set the Control Dial to the ‘Steam’ position. • Wipe the steam wand with a damp cloth. • The ‘Steam’ LED will illuminate. • Pause the steam by returning the dial back to the ‘Standby’ position.
CARE & CLEANING INSTALLING / REPLACING THE FILTER IN THE WATER TANK Set current month Remove filter from Assemble water bag and soak for filter parts 5min Ensure parts a re connected Install filter in tank Install water tank Replace filter after 90 days or after 40L The water filter provided helps to prevent scale build up which over time can affect the performance of your machine, potentially causing blockages and heating problems.
EN CARE & CLEANING CLEANING THE STEAM WAND Run steam to clear milk from wand after texturing Wipe steam wand after each use Clean hole with pin Remove tip Soak tip overnight then re-attach CLEANING FILTER BASKETS STORING YOUR MACHINE CLEANING THE OUTER HOUSING / CUP WARMING PLATE Do not immerse power cord, power plug or appliance in water or any other liquid. The water tank should never be removed or completely emptied during decalcifying.
TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO Coffee does not run through Machine is not turned On Ensure the machine is plugged in, switched On at the power outlet and the POWER button is pressed. Water tank is empty Fill the water tank. The Control Dial not in ‘Espresso’ position Turn the Control Dial to the ‘Espresso’ position. Coffee grind is too fine Ensure you use a suitable espresso grind. Refer to ‘Extraction Guide’ on page 8.
EN TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO No crema Coffee is not tamped firmly enough Refer to ‘Coffee Dose & Tamping’ on page 7. Coffee grind is too coarse Ensure you use a suitable espresso grind. Refer to ’Extraction Guide’ on page 8. Ground coffee is not fresh Change to freshly roasted beans. Filter holes are blocked Use the fine pin on the cleaning tool to clear the holes. Refer to ‘Cleaning The Steam Wand’ on page 11.
TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO Coffee drips from the portafilter spouts The water tank is empty or low Fill the water tank. Coffee grind is too fine Ensure you use a suitable espresso grind. Refer to ‘Extraction Guide’ on page 8. Too much coffee in basket Refer to ‘Coffee Dose & Tamping’ on page 7. Machine is blocked by mineral deposits Decalcify the machine. Refer to ‘Descaling’ on page 10.
EN TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO No hot water Empty tank Fill the water tank. Milk is not smooth after texturing Steam Wand is blocked Use the pin on the cleaning tool to clear the opening. If the steam wand continues to be blocked remove the tip of the steam wand using the spanner in the middle of the cleaning tool. Refer to ‘Cleaning the Steam Wand’ on page 11. Not enough steam Steam wand may be blocked. Refer to ‘Cleaning the Steam Wand’ on page 11.
GBR IRE BRG Appliances Limited Unit 3.2, Power Road Studios, 114 Power Road, London, W4 5PY Freephone (UK Landline): +44 (0)808 178 1650 Mobile Calls (National Rate): 0333 0142 970 www.sageappliances.com Registered in England & Wales No. 8223512. • Due to continued product improvement, the products illustrated or photographed in this document may vary slightly from the actual product. Copyright BRG Appliances 2019.
