User's Manual

Dashboard Status Explained
The different dashboard status, their meanings and recommended actions are defined in the
table below:
Colour
Status
Sub-Status
Meaning
Clinical Action
Green
Active
The Full-door Ligature
Alarm has no known faults
and has been tested in the
last 7 days.
None Required.
Yellow
Active
Test
Required
The Full-door Ligature
Alarm has no known faults
but it has been more than
7 days since it was tested.
Carry out a Test Alarm to
ensure it is still working.
Orange
Active
Low Battery
The Full-door Ligature
Alarm has no known faults
but the battery is less than
30%.
Contact Safehinge Primera to
arrange new batteries to be
fitted within the next 14 days.
Orange
Unknown
No Data
The Dashboard is not
receiving any data from
the Full-door Ligature
Alarm so the status is
unknown.
Contact Safehinge Primera.
Red
Down
Very Low
Battery
The battery is less than
5% and will run out within
12-24 hours.
Inform Ward Manager and
adjust the clinical risk
management procedure if
necessary. Contact Safehinge
Primera to arrange for an
urgent battery replacement.
Red
Down
System
Fault
There is a critical issue
with the Full-door Ligature
Alarm and it is not
working.
Inform Ward Manager and
adjust the clinical risk
management procedure if
necessary. Contact Safehinge
Primera to fix the fault.
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