User manual

Page 52 User manual P1 Audio Processor
Customer Care
If you have a problem with the unit and suspect it is faulty, then first
follow the guidelines in this manual for set-up, operation and fault
finding tips.
If you still cannot get the unit to function as you expect then contact
Safe Sound Audio for advice and if necessary we will issue a
Returns Authorisation Number prior to you returning the unit to us for
servicing.
Under no circumstances attempt any repair by opening
up the unit. Always refer any servicing work to Safe
Sound Audio or a suitably qualified technician.
Warranty Conditions
Safe Sound Audio provides a 12 month warranty from the purchase
date for this product according to the following conditions;
This warranty is not transferable and applies only to the original
purchaser of the unit.
If the unit should become faulty, then contact Safe Sound Audio for a
Return Authorisation Number. No items will be accepted for warranty
repair without this authorisation number.
You must be able to produce proof of the purchase date.
If the returned unit should prove faulty then, at Safe Sound Audio’s
choice, we will either repair or replace the unit.
The customer is responsible for the cost of sending the unit back to
Safe Sound Audio including insurance of the unit during shipping.