Warranty

WARRANTY STATEMENT
Please Note: Mayline
®
—Safco
®
does not require the customer to fill out a warranty registration card. Please
keep all purchase documents for the product in event the warranty is needed. Contact our Customer Care
team for any warranty assistance at [e-mail] or [phone].
Our warranty pledges excellence in the quality of our products. It helps protect our customers’ investments
and extends our continuing dedication to our customers after their initial investment.
Safco
®
warranty obligation: We pledge to repair or replace, at Safco’s option, any Safco product or component
that is defective in material or workmanship for as long as you, the original purchaser, own it. This warranty is
subject to the provisions below.
The following listed parts, components and supplies are covered under warranty in accordance with the below
schedule following the product purchase date.
One Y
ear: Mogo Seat
Three Years: Outdoor Products (Entourage™, Evos™, Canmeleon™ and CoGo™ Product Lines), High Density 4-Post wire
shelving and wire components, electrical components and Dry Erase surfaces.
Five Years: Glides, casters, polymer-based components, seating upholstery (fabrics and leather), foam, armrests, chrome
seating components, user-adjustable work surface mechanisms, laminates, veneer finishes and other covering materials,
drawer glides, electrical components, e5™ product line, Event Series, cabinets or mobile systems, components that are
either moving parts or controls (guides that are in contact with moving parts), and motors on the ML-Series, E-Series,
and LT-Series Height-Adjustable Tables.
Seven Years: Motor on XR-Series Height-Adjustable Tables.
Ten Years: Seating controls and cylinders, Rumba™, Cha-Cha™, Electric Height-Adjustable Table series laminates, and
wood seating components. All parts (excluding motor) on the XR, ML, E and LT-Series Height-Adjustable Tables.
Exclusions pertaining to this warranty are as follows but are not limited to:
• Product or product components utilized with the intent to rent or lease.
• Freight damages: Safco is not liable for any product damages sustained during shipping or handling
operations. Safco provides specific policies and requirements regarding shipping and handling, and
reserves the right to review and address product distribution matters separately.
• Normal wear and tear.
• Product negligence: A product is not considered defective due to misuse or improper installation. Safco
products must be installed, used and maintained in accordance with product instructions and warnings.
• Alterations or attachments to the product that were not approved by Safco.
• All COM fabric is not covered under this warranty.
• All corrugated products or components.
• Use of non-multiple shift products for multiple shifts.
Safco’s warranty obligation is limited to normal use upon receipt of our products.
LIMITED LIFETIME WARRANTY
WARRANTY SUBJECT TO EXCLUSIONS
LIABILITY LIMITATIONS