Warranty

WARRANTY

Our warranty is a way of pledging excellence in the quality of our products. It is a way of

protecting our customers’ investments and continuing product improvement. Mostly, our

warranty is a way of extending our dedication to our customers.

LIMITED LIFETIME WARRANTY

Safco warranty obligation: We pledge to repair or replace, at Safco’s option, any Safco product

or component that is defective in material or workmanship for as long as you, the original

purchaser, own it. This warranty is subject to the provisions below.

LIABILITY LIMITATIONS

The following listed parts, components and supplies are covered under warranty in accordance

with the below schedule following the product purchase date.

 Ten Years: Seating controls and cylinders, Rumba™, Cha-Cha™ and Electric Height-

Adjustable Table series Laminates.

 Five Years: Glides, casters, and polymer-based components, user-adjustable work

surface mechanisms, seating upholstery fabrics, foam, laminates, veneer finishes and

other covering materials, drawer glides and electrical components.

 Three Years: Outdoor Products (Entourage™, Evos™, Canmeleon™).

WARRANTY SUBJECT TO EXCLUSIONS

Exclusions pertaining to this warranty are as follows but are not limited to:

 Product or product components utilized with the intent to rent or lease.

 Freight damages: Safco is not liable for any product damages sustained during shipping

or handling operations. Safco provides specific policies and requirements regarding

shipping and handling and reserves the right to review and address product distribution

matters separately.

 Normal wear and tear.

 Product negligence: A product is not considered defective upon improper installation, or

misuse of the product or its components.

 Alterations or attachments to the product that were not approved by Safco.

 All corrugated products or components.

Safco’s warranty obligation is limited to normal use upon receipt of our products.

Normal commercial usage for seating is defined as the equivalent of a single shift, forty (40)

hour workweek. To the extent that a seating product is used in a manner exceeding this, the

applicable warranty period will be reduced in a pro-rata manner.

Models warranted for multiple shifts:

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WARRANTY Our warranty is a way of pledging excellence in the quality of our products. It is a way of protecting our customers’ investments and continuing product improvement. Mostly, our warranty is a way of extending our dedication to our customers. LIMITED LIFETIME WARRANTY Safco warranty obligation: We pledge to repair or replace, at Safco’s option, any Safco product or component that is defective in material or workmanship for as long as you, the original purchaser, own it.
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      Task Master® industrial series Soft Tough™ series WorkFit™ polyurethane series Uber™ series Alday™ Intensive-Use (500 lbs.) Vue™ Intensive-Use (500 lbs.) WARRANTY PROCEDURES Please follow the warranty procedures described below to ensure apt and responsive service. 1. Once a defect has been discovered, the original purchaser must contact Safco immediately (within 30 days of defect detection) with the serial number(s) from the product(s) in question. 2.
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Manufacturers’ warranties may not apply in all cases, depending on factors such as use of the product, where the product was purchased, or who you purchased the product from. Please review the warranty carefully, and contact the manufacturer if you have any questions.