User's Manual

If something is wrong with this product, check the following
before calling your authorized SHARP dealer or service
center.
General
Symptom Possible cause
The clock is not set to
the correct time.
A power failure occurred.
Reset the clock. (Refer
page 17)
When a button is
pressed, the unit does
not respond.
Set the unit to the power
standby mode and then
turn it back on.
If the unit still
malfunctions, reset it.
(Refer page 21)
No sound is heard. The volume level set to
“Min”.
The headphones are not
connected.
The speaker wires are not
connected.
The unit is too far from the
Bluetooth stereo audio
source device.
The unit is not paired with
the Bluetooth stereo audio
source device.
Remote control
Symptom Possible cause
The remote control
does not operate.
The AC power cord of the
unit is not plugged in.
The battery polarity is
wrong.
The battery is dead.
The distance or angle is
incorrect.
The remote control sensor
receives strong light.
Bluetooth
Symptom Possible cause
No sound is heard. The unit is too far from the
Bluetooth stereo audio
source device.
The unit is not paired with
the Bluetooth stereo audio
source device.
Bluetooth sound
is interrupted or
distorted.
The unit is too near to
a device that generates
electromagnetic radiation.
There is an obstacle
between the unit and the
Bluetooth stereo audio
source device.
NFC
Symptom Possible cause
NFC-enabled device
cannot connect to
Bluetooth when
tapping on N-Mark.
The unit is in Eco mode.
NFC mode is disabled on
your device.
Your device is in sleep
mode.
E-20
Open Accessory
Symptom Possible cause
No sound is
produced.
The device is not playing.
The device is not properly
connected to the unit.
The AC power cord of the
unit is not plugged in.
Device will not
charge.
The device is not making
full contact with the USB
terminal.
CD player
Symptom Possible cause
Playback does not
start.
Playback stops in
the middle or is not
performed properly.
The disc is loaded upside
down.
The disc does not satisfy
the standards.
The disc is distorted or
scratched.
Playback sounds are
skipped, or stopped in
the middle of a track.
The unit is located near
excessive vibrations.
Very dirty disc has been
used.
Condensation has formed
inside the unit.
PC In
Symptom Possible cause
Troubleshooting chart
No sound is heard. PC is not turned on.
Application software is not
activated.
Optical In
Symptom Possible cause
No sound is heard.
No input signal. The
connected equipment is
not turned on.
Signals other than Linear
PCM cannot be
recognized.
Poor cable connection to
the terminals.