Specifications

5IP Camera and Encoder Software Manual
SECTION 2: USING THE INTERNET EXPLORER BROWSER
IE live view
2.2.1 Troubleshooting no video problems
• If ActiveX did not install properly, do one or both of the following:
— Delete “AxNVC” in “C:\WINDOWS\Downloaded Program Files” and connect again to the
webpage with IPAdmin Tool or EI to reinstall that Active X installer.
— Upload ActiveX (UMC.cab) manually with the IPAdmin Tool.
• After logging into your camera, if you cannot see live video from a camera and the message:
“Can not Create XMLDOMDocument Install MSXML4.0” appears, download and install the
MS XML 4.0 library. This library can be found at: http://www.microsoft.com/downloads/details.
aspx?familyid=3144B72B-B4F2-46DA-B4B6-C5D7485F2B42&displaylang=en
• If Direct3D Acceleration is disabled, you may not see the view page. If a blue screen appears
instead of the camera video, check the DirectX level on the computer with dxdiag:
Start > Run, Open: dxdiag, > OK