Product Manual
Turn WIFI to OFF. is way it will be making
sure you are using the SIM card inserted and
not another WIFI network. If it does not work,
see your data provider.
4) e SIM card has run out of data. To check
data credit, contact the service provider.
5) e SIM card has expired. To check expiry,
contact the service provider.
6) ere is a fault with the modem.
To establish if it is a SIM card issue or a router
issue, follow these steps
1) Turn on your RV WIFI router
2) On the device (phone/laptop/tablet), go to:
settings
3) Go to: Wi-Fi
4) Wait for RVWIFI123abc (each router will
have its own unique series of numbers and
letters following RV WIFI), to come up on the
list of possible WIFI options.
5) Click on: RV WIFI123abc
6) If the device has already been connected
to the RV WIFI router, it will recognise it and
connect automatically. However, if this is the
rst time it is connecting to it, it will ask for
the WIFI password.
7) Type in the factory set WIFI password:
rvwi1234 (all lower case)
8) Wait for the device to indicate that it is
connected.
If at this point you cannot connect, then
perform a factory reset and then start the
process again.
9) Open up a new web page on the device that
is now connected via WIFI
10) Type in: http://10.0.1.1 (where you would
normally type in www.google.com.au
11) is is a website on the actual router NOT
on the web.
12) Type in: admin for both the username and
the password
13) Click on: login
14) is is now the home page. Check to see
what the soware version is. e current
version 3.07.
15) 2/3rds of the way down the page is a
heading IPV4. To the right of this will have
information that either says it is ‘3G connected’
or ‘not connected’. If the IPV4 indicates that
it is not connected, then ask the customer to
test their SIM card in another device. If once
this has occurred and the SIM card works in
another device, then there is a fault with the
router and it needs to be returned to head
oce.
What do I do if I can’t connect to the
Wi-Fi?
ere are a couple of causes that may have
made this happen.
1) e Wi-Fi may have been accidently deleted
during the set-up phase. You will need to do a
factory reset. See factory reset section.
2) You have entered your own password into
‘setting the Wi-Fi password’ point 2, instead of
entering ‘admin’ in both boxes. You will need
to do a factory reset. See factory reset section.
Can l change the ADMIN password?
is setting cannot be changed.
If you are concerned with security be assured
that as the website: http://10.0.1.1 is located on
the router, it can only be accessed by knowing
the WIFI password which is set by you.
We recommend that you set your WIFI
password upon receiving your router and keep
the password information secure.