Product Manual
Frequently asked questions
SIM CARDS
What size SIM card should l use?
Always use a Nano sim in the Noosey Sim
adapter. Use the middle adapter in the pack.
What if l insert the wrong sized SIM card?
You will know that the wrong sized SIM card
has been inserted, if once it is inserted it
can no longer be seen. If inserted correctly,
approximately 3mm should be visible out of the
end of your RV WIFI router.
You will need to return the router to our factory
for retreival of the sim card. Inserting something
into the sim card slot to retrieve will result in the
voiding of the warranty.
Damage to the sim card slot, results in
replacement of the chip set - whole router
replacement.
Do l need a SIM card to operate the WIFI?
If you are using the Media centre to stream from
an inserted USB or External hard Drive, then you
do not need to have a SIM card inserted.
If you are sending information to a WIFI device,
like a printer, then you do not need to have a SIM
card inserted.
Always turn your router o and on again aer
doing any adjustments to the SIM card.
e router needs to re-read the SIM card once
it has been inserted, so turning it o and on
again will enable it to do this.
RESETTING
If you are having issues with your router, please
turn o and on.
Reset your device by turning it o and on again.
Resetting re-establishes the connection and can
help correct issues. To know the reset has been
completed, the following lights will appear: one
solid blue light, one solid red light, one ashing
blue light.
Factory reset
e factory reset will put the router soware back
to the conguration it le the factory in.
1) Depress and hold the small black recessed
button on the le side of the router (just above
the power cord). A pen, toothpick, small screw
driver is easily inserted into the hole.
2) Hold this recessed button for 10 seconds
3) You will notice the lights begin to icker
4) Release the button
5) All lights on the router will illuminate
6) Wait 5 minutes
7) Turn the router o, wait 1 minutes
8) Turn the router on, wait 5 minutes.
9) Go to: settings on your device
10) Go to: wi
11) Wait for RV WIFI to come up in the list of
WIFI options. Click on: RV WIFI
12) When asked for a password/security key, type
in: rvwi1234
13) Click on: connect
14) Wait for conrmation of connection
OPERATIONAL ISSUES
Why can’t l get onto the internet?
ere are a couple of reasons this could occur.
1) e wrong size SIM card has been inserted.
Check that the SIM card is visible in the SIM card
slot. If not follow the steps on how to retrieve it.
(Sim card section).
2) You are not using the Noosey SIM Card
Adapter. Break your sim into the smallest size
and place in the middle adapter from the pack.
Insert into the router, turn it o and on again.
3) e SIM card has not been activated. Best way
to check if the SIM card has been activated by the
provider is to try it in another device. Remove
the Nano SIM and place it in another device, for
example a phone. Go to: Settings, then: WIFI.