Frequently Asked Questions

A
Q. what is the best practice for installation?
A. For the Cel-Fi go installation, the antenna’s plays a very important role. We need separation so mount your
internal and external antennas on opposite end and sides of the caravan as a start or as much as possible.
External antenna goes on the roof of the caravan and internal adjust it in such a manner that they have good
separation. You can optimise it accordingly. If it’s still poor, you can use a metal plate under a cupboard with
internal antenna under that.
Some of the tips and techniques are:
Install antenna at least 12 inches from any other antennas for best performance.
Antenna should be free of obstructions.
Antenna should be away from windows (including sunroof or other openings).
Q. My unit is not powering up.
A. We suggest you to try using another power supply if still it’s not working, we suggest you to send the unit
for repair.
General.
For designing them for caravans these are things you need to keep in mind for antennas and for Cel-Fi go unit.
The location should have airflow and should be secure from contact with external objects. Make sure the unit
is within cable range of the 12V power supply. Best to make sure all the cable lengths support the intended
mounting location.
There is a guide provided along with the unit. That will help you out with the installation.