Operating instructions

Rugged Computing
Users Manual Rugged Table PCs
4
Customer Service
We provide service guide for any problem as follow stepsFirst, visit the website
at http://www.winmate.com.tw to find the update information about the product.
Second, contact with your distributor, sales representative, or our customer service
center for technical support if you need additional assistance. You may have the
following information ready before you call
Ø Product serial number
Ø Peripheral attachments
Ø Software (OS, version, application software, etc.)
Ø Description of complete problem
Ø The exact wording of any error messages
In addition, free technical support is available from our engineers every
business day. We are always ready to give advice on application requirements or
specific information on the installation and operation of any of our products. Please
do not hesitate to call or e-mail us.
Notice
1. Do not touch the LCD panel surface with sharp or hard objects.
2. Do not use abrasive cleaners, waxes or solvents for cleaning, use only a dry or
damp, soft cloth.
3. Use only with a high quality, safety-approved, AC/DC power adapter.