Rugged Computing IA80 Rugged Tablet PC USERS MANUAL Version: 1.
Rugged Computing IMPORTANT SAFETY INSTRUCTIONS Please read these instructions carefully before using the product and save for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Clean the product with a damp soft cloth. Do not use liquid or aerosol cleaners as it may cause permanent damage to the screen. Do not use this product near water. Do not place this product on an unstable cart, stand, or table.
Rugged Computing Copyright Notice ALL RIGHTS RESERVED. No part of this document may be reproduced, copied, translated, or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the prior written permission of the original manufacturer. Trademark Acknowledgement Brand and product names are trademarks or registered trademarks of their respective owners.
Rugged Computing Customer Service We provide service guide for any problem as follow steps：First, visit the website at to find the update information about the product. Second, contact with your distributor, sales representative, or our customer service center for technical support if you need additional assistance. You may have the following information ready before you call： Product serial number Peripheral attachments Software (OS, version, application software, etc.
Rugged Computing Safety Precautions z Warning! Always completely disconnect the power cord from your chassis whenever you work with the hardware. Do not make connections while the power is on. Sensitive electronic components can be damaged by sudden power surges. Only experienced electronics personnel should open the PC chassis. z Caution! Always ground yourself to remove any static charge before touching the CPU card. Modern electronic devices are very sensitive to static electric charges.
Rugged Computing Packaging List This product is shipped with the items list below. Please make sure that all are in your package. Item Description Note Default Packing Accessories 1 1 piece of 6 Cell Li-Ion Battery Pack 2 1 piece of Rugged Tablet PC Users Manual. 3 1 piece of CD for System Driver Utility. 4 1 piece of 19V Adapter w/ Standard Power Cord. (Euro / U.S. Std type, 1.
Rugged Computing Contents IMPORTANT SAFETY INSTRUCTIONS .........................................................2 PACKAGING LIST ..........................................................................................6 CHAPTER 1 GETTING STARTED ................................................................10 1.1 CONNECTING THE AC POWER .....................................................................................................10 1.2 TURNING ON AND OFF THE TABLET PC ...........................
Rugged Computing CHAPTER 5 DRIVER INSTALLATION.......................................................61 5.1 INSTALLATION OF CHIPSET DRIVER INSTALLATION ...................................................................61 5.2 GRAPHIC DRIVER INSTALLATION ................................................................................................64 5.3 AUDIO DRIVER INSTALLATION ....................................................................................................66 5.
Rugged Computing CHAPTER 1 Getting Started Users Manual 9 Rugged Table PCs
Rugged Computing CHAPTER 1 GETTING STARTED This chapter guides you to get the Rugged Tablet PC ready for operating. 1.1 Connecting the AC Power Our tablet PC can operate either on the external AC power adapter or internal battery power. It is suggested that you use AC power when you start up the tablet PC first time. **Caution Use only the AC adapter included with your tablet PC. Using other AC adapters may damage the tablet PC. 1. Make sure that the tablet PC is turned off. 2.
Rugged Computing 1.2 Turning On and Off the Tablet PC 1.2.1 Turning on the Tablet PC 1. Place your tablet PC on a flat and stable surface or holding the tablet PC on your hand. 2. Make sure that the tablet PC is either connected to AC power or the battery pack with power. 3. Press the power button by 4 seconds to start it. 1.2.2 Turning off the Tablet PC To turn off the tablet PC power, use the “Shut Down” command of your operating system.
Rugged Computing 1.3 Taking a Look at I/O Functions (for 8.4 inch Rugged Tablet PC) This section we will show the Tablet PC external connection parts and their functions. Front side Control Functions # Components See Other Intro. Push 4 seconds continuous 1 Power On Button 2 LED Indicator 3 Function Description Menu to turn-on the PC. Need 8 seconds continuous push to force the Tablet PC turn-off immediately.
Rugged Computing LED Indicator Status Description LED Term LED Indicator Indicator Status Description Green light：when Power On. Power mode No light when Power Off. Orange Light： Under charging Red Blinking Light：Low Battery Battery Status Check Chapter 3.2.3/ 2.4 for low battery and replacing battery Green light：when storage under operation. Storage Status Green light：when Wi-Fi under operation. Wi-Fi Status No light when Wi-Fi stop operation.
Rugged Computing Left side Input/ Output # 1 Components N/A Function Description See Other Intro. There is no input / output port on left side of the Tablet PC. Top side Input/ Output Front Side PCIExpress # Components Function Description 1 PCIExpress Port One PCIExpress slot for user to connect any PCIExpress 34 standard interface device. 2 USB Port USB2.0 compliance ports for user to connect any USB device. Users Manual 14 See Other Intro.
Rugged Computing Button side Input/ Output Front Side Here Docking Slot # 1 Components Docking Slot Users Manual Function Description See Other Intro. The Docking slot can connect to docking device as docking cradle, the maximum funciotn of the docking connector can support 1x power input, 1x RJ-45 LAN, 1x VGA and 4 USB2.0 ports.
Rugged Computing 1.4 Taking a Look at I/O Functions (for 10.4 inch Rugged Tablet PC) This section we will show the Tablet PC external connection parts and their functions. Front side Control Functions Power On Button Menu LED Indicator for Power, Battery, HDD and Wi-Fi Status # 1 Up & Down F1, F2, F3 Components Function Description Power On Button Push 4 seconds continuous to See Other Intro. turn-on the PC. Need 8 seconds continuous push to force the Tablet PC turn-off immediately.
Rugged Computing LED Indicator Status Description LED Term Power mode Battery Status Storage Status Wi-Fi Status Green light： when Power On. Orange Light： Under charging No light when Power Off. Red Blinking Light：Low Battery Green light： when storage under operation. Green light： when Wi-Fi under operation. No light when storage stop operation. No light when Wi-Fi stop operation. LED Indicator Indicator Status Description Check Chapter 3.2.3/ 2.
Rugged Computing # Components Function Description 1 RS232 Port Connect RS232 cable D-SUB 9pin to the RS232 port. 2 USB Port One USB2.0 compliance ports for user to connect any USB device. 3 VGA Port Connect VGA cable to the VGA output port, and the other side connect to monitor VGA input. See Other Intro.
Rugged Computing Top side Input/ Output Front Side PCIExpress # Components Function Description 1 PCIExpress Port One PCIExpress slot for user to connect any PCIExpress 34 standard interface device. See Other Intro. Button side Input/ Output Front Side Docking Slot # Components Function Description 1 Docking Slot The Docking slot can connect to docking device as docking cradle, the maximum funciotn of the docking connector can support 1x power input, 4 USB2.0 ports.
Rugged Computing 1.5 Taking a Look at I/O Functions (for 12.1 inch Rugged Tablet PC) This section we will show the Tablet PC external connection parts and their functions. Front side Control Functions Power on Button LED Indicator for Power, Battery, HDD and Wi-Fi Status Menu Up & Down F1, F2, F3 # 1 Components Function Description Power On Button Push 4 seconds continuous to See Other Intro. turn-on the PC. Need 8 seconds continuous push to force the Tablet PC turn-off immediately.
Rugged Computing LED Indicator Status Description LED Term Power mode Battery Status Storage Status Wi-Fi Status Green light： when Power On. Orange Light： Under charging No light when Power Off. Red Blinking Light：Low Battery Green light： when storage under operation. Green light： when Wi-Fi under operation. No light when storage stop operation. No light when Wi-Fi stop operation. LED Indicator Indicator Status Description Check Chapter 3.2.3/ 2.
Rugged Computing Rear side Stylus Stylus Carry Hole # 1 Components Stylus Slot Function Description See Other Intro. Easy to take out and plug in the stylus pen. The Tablet PC has one stylus pen in accessory. Our default stylus is only recommended for use in our Tablet PC. Right side Input/ Output Front Side RS-232 # Components VGA USB Function Description 1 RS232 Port Connect RS232 cable D-SUB 9pin to the RS232 port. 2 USB Port One USB2.
Rugged Computing Left side Input/ Output Front Side LAN Micro In Audio Out Power Input USB x2 # Components Function Description 1 LAN Port The product can support 10/100/1000 Mbit Giga LAN ethernet, connect RJ-45 LAN cable to LAN port. 2 Audio Port Audio ouput, Microphone input 3 USB Two USB2.0 compliance ports for user to connect any USB device. 4 Power Jack Connect 19V Adapter to the Power jack. See Other Intro.
Rugged Computing Button side Input/ Output Front Side Docking Slot # Components Function Description 1 Docking Slot The Docking slot can connect to docking device as docking cradle, the maximum funciotn of the docking connector can support 1x power input, 4 USB2.0 ports. See Other Intro. Our Tablet PC can support one Multi-functional Desktop Docking Station for optional accessory.
Rugged Computing 1.6 Product Features and Specification 1.6.1 Product Features Our Rugged Tablet PCs are designed with state of the art industrial use, versatile functionality and solid products. With great mobility support and battery management, our products can fulfill most of outdoor tablet applications. Great thermal conduction and solid mechanical design make our products great reliability in harsh, highly-shock and vibration environment. z 8.4” / 10.4" / and 12.
Rugged Computing 1.6.2 Product Specification The product specification as the following table description: System Specification System Processor Intel Atom N270 1.6GHz BIOS AMI System BIOS System Chipset Intel 945 GSE + ICH7 Chipset System Memory 1 x SODIMM, Max 2GB DDR2 533 LAN Controller Realtek RTL811B Chipset, 10/100/1000 Mbps Storage SATA interface for 2.5" 80GB HDD(Default), Industrial Compact Flash Card, 2.5" Automobile HDD or 2.
Rugged Computing System Specification (continues) Mechanical and Environment Weight 2.2 Kg (w/o accessories) Operating Temperature -20 deg.C to 60 deg.C Operating Humidity 10% to 90% (non condensing IP Proof IP54 Mounting VESA mount, Vehicle mount Shock* MIL-STD-810F M514.5 Vibration* MIL-STD-810F M514.5 Drop* 4 ft, Free to concrete Certifications CE, FCC Class B, UL MIL810F for Vibration /Shock / Drop / Temp. Power Management Power Input 19V DC Battery Li-Ion battery 4800mAh, 11.
Rugged Computing CHAPTER 2 Operating Tablet PC and HotTab Hotkey Utility Users Manual 28 Rugged Table PCs
Rugged Computing CHAPTER 2 OPERATING TABLET PC AND HOTTAB HOTKEY UTILITY This Chapter will guide you how to operate the Tablet PC, including start / stop the PC, and how to use menu function including basic hardware function adjustment and the HotTab hotkey utility software that is very easy & helpful for operating the computer. 2.
Rugged Computing 2.2 Quick to Know Menu and HotTab Hotkey Function This section will introduce you about our easy-of-use front panel functionality. Our Tablet PC front panel buttons support very easy way and useful function to adjust Brightness, Volume and watch Battery current status. For six programmable Hotkey function can also be defined by user to control by their common use application. 2.2.
Rugged Computing Menu Function Adjustment # Action Function Description Funtion Adjustment 4 Push “Menu” button Show current on/off of Wireless\ Bluetooth mode. 4th Time 1. WiFi+ Bluetooth On 2. WiFi On / Bluetooth Off 3. Bluetooth On / WiFi Off 4. WiFi+ Bluetooth Off This is a mix solution bar with four choices. Click “Up” button to go Right and Click ”Down” to go Left.
Rugged Computing 2.2.2 How to use HotTab Hotkey Function From the operation system installation, we will provide you Hot-tab Hotkey software utility. After installation, you can see the shortcut on desktop of computer. Click the shortcut and you can see the software application at center of desktop. The HotTab Hotkey software program is the six key programmable application software; we choose some usual applied function for default setup.
Rugged Computing 1. F1 Hot TAB functions will show four functions A. The first is virtual mouse B. Screen rotation C.
Rugged Computing D. Handwriting(for Option) 2. F2 to F3 function key You can use “Browse” and choose the execution program file.
Rugged Computing ※ Warm-swap function operation manual Step1. When the main battery pack status in lower than 20% you will see the warning red light blinking in LED.(See detail at Chapter 1.3). You can hold “F3” button for 4sec to turn the Windows System into S3 (sleep) mode. Step1. Hotkey Push F3 4 sec to turn into Sleep mode Note: Before you start to use the “Warm-swap” function, check with your system that with a warm-swap battery with proper model number. Step2.
Rugged Computing 3. Power Manage function 4. System Information When you press menu 5th time, you can see the system information. 5. Low battery warning: When the battery under 10%, system will show the battery low to remind you to change the new battery or insert adapter to charge.
Rugged Computing 2.2.3 Connecting to a Wireless Network (Optional) To connect to a wireless network: 1. Push Menu function and making sure the Wireless function is “On”. 2. By using the defult build-in module, the Windows Wireless Network Connection will be disabled. The Ralink wireless connection utility is recommended in our Tablet PC systems.
Rugged Computing 3. Right-click the Ralink utility in Windows system tray and choose “Launch Configu Utility”. 4. The Ralink Utility program will detect all wireless links automatically and show each status, choose one you want to link and click “Connect”.
Rugged Computing 5. Log in password if necessary, and click “OK” to enter detail connection quality status. 6. Log in password if necessary, and click “OK” to enter detail connection quality status.
Rugged Computing 2.2.4 Using the Bluetooth Wireless Feature (Optional) We apply Bluetooth 2.1+ EDR module for default function of the Tablet PC series. Depending on your application, the Bluetooth module can give you capability for short-range wireless communicaitons between devices without requiring a cable connection. The transmission can go through walls, pockets and briefcases as long as two devices are within range around 10 meters. Following the easy step to connect to the Bluetooth communication. 1.
Rugged Computing 3. Choose the bluetooth device you want to connect, and left click to choose “Connect”. Then the device will be connected to the module. 4. When under connecting, left click to check the connection status, or choose “Unplug” to remove the connection.
Rugged Computing CHAPTER 3 Tablet PC Power Management Users Manual 42 Rugged Table PCs
Rugged Computing CHAPTER 3 TABLET PC POWER MANAGEMENT 3.1 About AC Adapter Our Tablet PC support one set of AC adapter and power code by country area. Please confirm with your dealer for appropriate power code if necessary. **Caution 1. When you disconnect the AC adapter, disconnect from the electrical outlet first and then from the tablet PC. A reverse procedure may damage the AC adapter or tablet PC. 2. Always hold the plug head when you unplug the connector, Never pull on the cord. 3.
Rugged Computing 3.2 Charging and Checking Charging Status 3.2.1 Charging the Battery Pack The battery pack is the internal power source for the tablet PC. It is rechargeable using the AC adapter. The operating time of a fully charged battery pack depends on how you are using the tablet PC. When your applications often access peripherals, you will experience a shorter operating time. NOTE: 1. Charging will not start if the battery’s temperature is below 0 °C (32 °F).
Rugged Computing 3.2.2 Charging Approaches There are two ways recommended to charge the battery pack. 1. By connecting the AC adapter to the tablet PC and an electrical outlet. The Battery Charge Indicator on the tablet PC glowed orange to indicate that charging is in progress. You are advised to keep the tablet PC power off while the battery is being charged. When the battery is fully charged, the Battery Charge Indicator glows green. 2.
Rugged Computing 3.2.3 Checking the Battery Level Any battery level indication is an estimated result. The actual operating time can be different from the estimated time, depending on how you are using the tablet PC. In Windows operating system, you can check the approximate battery level using the battery meter function. To read the battery level in Windows, click the icon on the taskbar. (Click the icon if the tablet PC is using AC power.
Rugged Computing 3.2.4 Regulating the Battery If the battery is used frequently, recommend you to regulate the battery every month. And if you have following conditions, please regulate the battery immediately: z The battery status is incorrect battery level. z The battery pack is not use above one month. z The battery work time have striking change. Following the step by step to set up Battery Calibration in BIOS. 1. Enter to the Tablet PC BIOS setup, select in “Advanced” option. 2.
Rugged Computing 3.2.5 Battery Low Signals and Actions Battery Low occurs when the battery has approximately 10 % (Windows default setting) of its charge remaining. The tablet PC’s Battery Charge Indicator ( alert you take actions. ) blinks red to NOTICE: 1. You can set up the Battey Low threshold and signals under Windows. Immediately save your data upon Battery Low. The remaining operating time depends on how you are using the tablet PC.
Rugged Computing 3.3 Replacing the Battery Pack CAUTION: 1. There is danger of explosion if the battery is incorrectly replaced. The Battery only can replace with the tablet PC manufacturer’s optional battery packs. Discard used batteries according to the dealer’s instructions. 2. Do not attempt to disassemble the battery pack.
Rugged Computing 3.4 Power Management Our Rugged Tablet PC series support ACPI (Advanced Configuration and Power Interface) for power management. The power management feature allows you to reduce the power consumption for energy saving. With an ACPI-compliant operating system such as Windows XP, power supply to different tablet PC components is controlled on an as-needed basis. This allows maximum power conservation and performance at the same time.
Rugged Computing 3.5 Power-Saving Tips The following are some Power-Saving Tips suggestions to maximize the battery’s operating time. z Do not disable Power Management. z Decrease the LCD brightness to the lowest comfortable level. z Shorten the length of time before Windows turn off the display. z USB devices use power just by being connected. If you use a USB mouse, you can save power by disconnecting the mouse and using the optional touchscreen pen.
CHAPTER 4 Expanding Your Tablet PC Users Manual Rugged Tablet PCs
Rugged Computing CHAPTER 4 EXPANDING YOUR TABLET PC 4.1 How and When to Use BIOS Setup For enter to the Tablet PC BIOS setup, you need connect to external usb keyboarb, press “Del” key when the prompt appears on the screen during start up. The prompt screen shows only few seconds so need press Del key quickly. **NOTICE Updated BIOS version may be published after the manual is released. Check with the latest version of BIOS on website. You may need to run BIOS setup utility when the below status. 1.
Rugged Computing 4.2 BIOS Functions 4.2.1 Main Menu The main menu contains the information of the Tablet system including BIOS version, processor, system memory, time, and date. 4.2.2 Advanced Menu The advanced menu contains the configuration information of CPU, IDE/ SATA, ACPI, APM Configuration and Battery Calibration(see Chapter 3.2.4 for detail).
Rugged Computing 1. CPU Configuration 2.
Rugged Computing 3. ACPI Configuration 4. ACPI Configuration Sets the Resume On LAN and Resume On RTC Alarm function. (1). Resume On LAN：Disable or Enable LAB GPI to generate a wake event. (2). Resume On RTC Alarm Note：The LAN Resume function only works in AC mode, not works in battery mode.
Rugged Computing 5. Battery Calibration The detail of Battery calibration is show in chapter 3.2.4. 4.2.3 Boot Menu The Boot menu sets the sequence of the devices to be searched for the operating system. The bootable devices will be automatically detected during POST and shown here, allowing you to set the sequence that the BIOS uses to look for a boot device from which to load the operating system.
Rugged Computing Chck the Hard Disk Device in Hard Disk Drives. 4.2.4 Security Menu Change Supervisor Password, Change User Passwaord and Clear User Password.
Rugged Computing 4.2.5 Exit Menu The Exit menu displays ways of exiting BIOS Setup utility. After finishing with your settings, you must save and exit so that the changes can take effect. Save Canges and Exit saves the changes you have made and exits BIOS Setup utility. Discarding Changes and Exit exits BIOS Setup utility without saving the changes you have made. Discard Changes restores the previous values for all the items. Load Optimal Default loads the factory default values for all the items.
Rugged Computing CHAPTER 5 Driver Installation Users Manual 60 Rugged Table PCs
Rugged Computing CHAPTER 5 DRIVER INSTALLATION Through Chapter 5.1 to 5.8 to go further for Rugged Tablet PC driver installation guide, you can easily install all related drivers if with out operation system by yourself. The default system will include operation system and you do need to install any of drivers at first time use. 5.1 Installation of Chipset Driver Installation Step.1 Insert the Driver Utility CD. Open the file document “a. Chipset”. Step.2 Click on “infinst_ auto” to install driver.
Rugged Computing Step.3 Click on “Next“ to install driver. Step.4 Click on “Yes “ to agree License Step.5 Click on “Next“ to install driver.
Rugged Computing Step.6 Click on “Next“ to install driver. Step.7 Click on “Yes, I want to restart this computer now“ to go on.
Rugged Computing 5.2 Graphic Driver Installation The system is equipped with Intel 945 GSE Chipset + ICH7Companion Device. The Intel Graphic Drivers should be installed first, and it will enable “Video Controller (VGA compatible). Follow the instructions below to complete the installation. You will quickly complete the installation. Step.1 Insert the Driver Utility CD. Open the file document “b. Graphic “. Step.2 Click on “win2k_xp1431” to execute the setup. Step.3 Click on “Next “to install Driver.
Rugged Computing Step.4 Click on “Next “ to install Driver. Step.5 Click on “Yes “ to agree License. Step.6 Click on “Yes, I want to restart this computer now“ to go on.
Rugged Computing 5.3 Audio Driver Installation The system is equipped with the ALC655 is a 16-bit, full-duplex AC'97 Rev. 2.3 compatible six-channel audio CODEC designed for PC multimedia systems, including host/soft audio and AMR/CNR-based designs. The ALC655 CODEC provides three pairs of stereo outputs with 5-bit volume control, a mono output, and multiple stereo and mono inputs, along with flexible mixing, gain, and mute functions to provide a complete integrated audio solution for PCs. Step.
Rugged Computing Step.3 Click on “Yes, I want to restart my computer now” to finish installation. 5.4 LAN Driver Installation Follow the steps below to complete the installation of the Realtek RTL8110SC LAN drivers. You will quickly complete the installation. Step.1 Insert the Driver Utility CD. Open the file document “d. LAN”. Step.2 Click on “Setup” to execute the setup.
Rugged Computing Step.3 Click on “Next” to install driver. Step.4 Click on “Install“ to install driver. Step.5 Click on “Finish“ and go on.
Rugged Computing 5.5 Wireless LAN Driver Installation Following the step by step to finish the driver installation Step.1 Insert the Driver Utility CD. Open the file document “e_ Wireless”. Execute the installation program. Step.2 Follow the step by step and click “Next” to finish the driver installation.
Rugged Computing 5.6 Bluetooth Driver Installations Following the step by step to finish the driver installation Step.1 Insert the Driver Utility CD. Open the file document “f_ Bluetooth”. Press “Install” to execute the installation program. Step.
Rugged Computing Step.3 Follow the step by step and click “Next” to finish the driver installation.
Rugged Computing 5.7 HotTab Utility Driver Installations With our HotTab software application utility, user can very easy to control and program their usual hotkey for help their job. Step.1 Insert the Driver Utility CD. Open the file document “g_ Hot TAB”. Press the Setup.exe to execute the installation program. Step.2 Click “Next” to start to the installation. Step.3 Click “Close” to finish the installation. Note: Microsoft .NET Framework 2.0 is necessary before HotTAB utility installation.
Rugged Computing 5.8 Touch Driver Installation TouchKit is the Premier Touch software, which contains drivers of the touch panel controllers for the specified communication connectors, RS232, PS/2 and USB, and the other two utilities. The two utilities are as follows: Touch Tray support This is utility for emulating the right and left button of mouse through controlling touch panel. Users can toggle between right or left mouse buttons by this utility.
Rugged Computing Step.3 Choose Install PS/2 interface driver and select “Next” to go on. Step.4 Choose “No” for 4 point calibration and click “Next” to continue installation. Step.5 Choose “Next” to go on the installation.
Rugged Computing Step.6 After few seconds of installation, click on “Finish” and choose restart computer to final the installation. Note: Configuration Utility After finishing the installation, please follow the steps to test the configuration utility. Step.1 Click the “TouchKit” shortcut function in the desktop. Step.2 Enter “General” function and choose the language you need. Then go to next step.
Rugged Computing Step.3 Correct 4 point locations on screen with the Panel. Screen display as follows Step.4 If 4 point’s calibration tests are fine, push “yes” to finish the test.
Rugged Computing CHAPTER 6 Caring Your Tablet PC Users Manual 77 Rugged Table PCs
Rugged Computing CHAPTER 6 CARING YOUR TABLET PC There are few tips for location, cleaning guideline, and for take care of battery pack and touch-screen. Please follow these tips for safeguarding the integrity of your tablet PC data as well as the tablet PC itself. 6.1 General Protection Tips for Tablet PC Please check the general protection tips for Tablet PC location and normal operating. z Please do not put heavy objects on top of the tablet PC as this may damage the display.
Rugged Computing 6.3 Battery Protection Tips z It is recommended temperature range for charging the battery pack between 5 deg C ~ 45 deg C. z To avoid harm to the battery, recharge the battery pack when it is nearly discharged. When recharging, make sure that the battery pack is fully charged.
Rugged Computing 6.4 Touch screen Protection Tips z Avoid using excessive force to the display, when use the finger or the z z z z included touch screen stylus pen on the display, the recommended force can not over 200gf. Besides the included stylus, using a sharp or metallic object may cause scratches and damage the display, thereby causing errors. Wipe the touch screen with a clean, soft, lint-free cloth.
Rugged Computing 6.5 Trouble shooting from A to L A. Battery Problem Condition The battery does not charge (Battery Charge indicator does not light orange. Check Point z Make sure that the AC adapter is properly connected. z Make sure that the battery is not too hot or cold. Allow time for the battery pack to return to room temperature. z Make sure that the battery pack is installed correctly. z Make sure that the battery terminals are clean. B.
Rugged Computing E. Hardware Driver Problem Condition The tablet PC does not recognize z a newly installed device. Check Point The device may not be correctly configured in the BIOS Setup program. Run the BIOS Setup program to identify the new type. z Make sure if any device driver needs to be installed. (Refer to the documentation that came with the device.) z Make sure if the device needs any jumper or switch settings. (Refer to the documentation that came with the device.
Rugged Computing G. LAN Problem Condition I cannot access the network. Check Point z Make sure that the LAN cable is properly connected to the RJ-45 connector and the network hub. z Make sure that the network configuration is appropriate. z Make sure that the user name or password is correct. H.
Rugged Computing J. Software Problems Condition Check Point An application program does not z work correctly. z Make sure that the software is correctly installed. If an error message appears on the screen, consult the software program’s documentation for further information. z If you are sure the operation has stop, reset the tablet PC. K. Sound Problems Condition No sound is produced. Check Point z Make sure that the volume control is not set too low. Increase volume by pressing the button.
Rugged Computing L. Wireless LAN Problem Condition I cannot use the wireless LAN Check Point z Make sure that the wireless LAN feature is turned on. z Your tablet PC may be in an out-of-range situation. Move feature. Transmission quality is poor. your tablet PC closer to the Access Point or another wireless LAN device it is associated with. z Check if there is high interference around the environment and solve the problem as described next. Radio interference exists.
