Manual

SHIPPING FIREARMS FOR REPAIR
RUGER
®
TRAP MODEL SHOTGUNS returned to the factory for repair
should be sent to: Sturm, Ruger & Company, Inc., Product Service Department,
411 Sunapee Street, Newport, New Hampshire 03773. Telephone [phone].
Guns should be sent prepaid. We will not accept collect shipments.
The Federal Gun Control Act, as well as the law of most States and localities,
does not prohibit an individual (who is not otherwise barred from purchasing or
possessing a firearm) from shipping a firearm directly to the manufacturer for
repair. However, before you ship your shotgun to us, be certain that your State or
locality does not have a law or regulation which will prohibit you from receiving
the shotgun from us after it has been repaired. If such receiving is prohibited,
then please have a Federally Licensed firearms dealer ship the gun to us. If your
shotgun is sent to us by a dealer, it will be returned to him after being repaired.
If a handgun (pistol or revolver) is shipped by an individual who does not hold a
Federal Firearms License, it must be shipped via U.P.S. (Next Day Air) Persons
who do not hold a Federal Firearms License are prohibited by Federal law from
shipping a handgun by Mail. Handguns mailed in violation of the law are
impounded by the Post Office.
Please do not include your carrying case, scabbard, or custom accessories with a
firearm being shipped to the factory for service. DO NOT SEND GUN BOXES OR
LITERATURE THAT YOU CONSIDER TO BE COLLECTOR’S ITEMS – THESE
ARE INVARIABLY DAMAGED OR DESTROYED IN SHIPMENT. Rifles and
shotguns may be shipped via Parcel Post. Always insure your shipment.
Enclose a letter which includes your name, address, telephone number, serial
number and model of the firearm. Describe in detail the trouble you have
experienced with your firearm, or the work you wish to have done. Merely stating
that the firearm “needs repair” is inadequate information.
Work performed will bear a net minimum labor charge of $20.00 plus a $12.00
shipping and handling charge. Custom gunsmithing service or nonstandard
alterations are NOT AVAILABLE from Ruger Product Service Departments.
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WARNING: BEFORE SHIPPING ANY FIREARM, BE
ABSOLUTELY CERTAIN THAT IT IS UNLOADED.
DO NOT SHIP CARTRIDGES WITH A FIREARM.
SERVICE AND PARTS POLICY
If you have any question with regard to the performance of your RUGER
®
TRAP MODEL SHOTGUN please write or call (603-865-2442) our Product
Service Department, 411 Sunapee Street, Newport, New Hampshire 03773, fully
describing all circumstances and conditions involved. If you should return your
shotgun to the factory for repair, or order parts for it, please comply with the
following suggestions for prompt service.