Manual

Guns should be sent prepaid. We will not accept collect shipments.
The Federal Gun Control Act, as well as the laws of most States and localities, do
not prohibit an individual (who is not otherwise barred from purchasing or
possessing a firearm) from shipping a firearm directly to the manufacturer for
repair. However, before you ship your pistol to us, be certain that your State or
locality does not have a law or regulation which will prohibit you from receiving
the pistol from us after it has been repaired. If such receiving is prohibited, then
please have a Federally Licensed Firearms Dealer ship the gun to us. If your pistol
is sent to us by a dealer, it will be returned to that dealer after being repaired. If a
handgun (pistol or revolver) is shipped by an individual who does not hold a
Federal Firearms License, it must be shipped for overnight delivery via U.P.S.,
Federal Express or other, similar private overnight service. NOTE: Firearms may
not be shipped via U.S. Mail. Persons who do not hold a Federal Firearms License
are prohibited by Federal law from shipping a handgun by Mail. Handguns mailed
in violation of the law are impounded by the Post Office.
Please do not include holsters, custom grip panels, or accessories with a firearm
being shipped to the factory for service. DO NOT SEND GUN BOXES OR
LITERATURE THAT YOU CONSIDER TO BE COLLECTOR’S ITEMS – THESE
ARE INVARIABLY DAMAGED OR DESTROYED IN SHIPMENT. Always insure
your shipment.
Enclose a letter which includes your name, address, telephone number, and serial
number and model of the firearm. Describe in detail the trouble you have
experienced with your firearm, or the work you wish to have done. Merely stating
that the firearm “needs repair” is inadequate information. Please enclose copies of
any previous correspondence.
All work performed is subject to a minimum labor charge and charges for shipping
and handling. Most models can be reblued, but custom gunsmithing service or
nonstandard alterations are NOT AVAILABLE from Ruger Product Service
Departments. Please contact the Product Service Department for pricing
information.
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PARTS MUST FIT CORRECTLY
WARNING - PARTS PURCHASERS
!
It is the purchaser’s responsibility to be absolutely
certain that any parts ordered from the factory are
correctly fitted and installed. Firearms are
complicated mechanisms and IMPROPER FITTING
OF PARTS MAY RESULT IN A DANGEROUS
MALFUNCTION, DAMAGE TO THE FIREARM, AND
SERIOUS INJURY TO THE SHOOTER AND OTHER
PERSONS. The purchaser and installer of parts must
accept full responsibility for the correct adjustment
and functioning of the pistol after such installation.