Manual

25
SERVICE AND PARTS POLICY
If you have any question regarding the performance of your RUGER
®
SR-22
TM
RIFLE please write or call (603-865-2442) our Product Service Department in
Newport, New Hampshire 03773, fully describing all circumstances and conditions
involved. If you should return your rifle to the factory for repair, or order parts for
it, please comply with the following suggestions for prompt service:
WARNING: BEFORE SHIPPING ANY FIREARM,
BE ABSOLUTELY CERTAIN THAT IT AND ITS
MAGAZINE ARE UNLOADED. DO NOT SHIP
CARTRIDGES WITH A FIREARM.
SHIPPING FIREARMS FOR REPAIR
RUGER
®
SR-22
TM
RIFLES returned to the factory for repair should be
sent to: Sturm, Ruger & Company, Inc., Product Service Department, 411
Sunapee St., Newport, New Hampshire 03773. Telephone [phone].
Guns should be sent prepaid. We will not accept collect shipments.
The Federal Gun Control Act, as well as the laws of most States and localities, do
not prohibit an individual (who is not otherwise barred from purchasing or
possessing a firearm) from shipping a firearm directly to the manufacturer for
repair. However, before you ship your rifle to us, be certain that your State or
locality does not have a law or regulation which will prohibit you from receiving
the rifle from us after it has been repaired. If such receiving is prohibited, then
please have a Federally Licensed firearms dealer ship the gun to us. If your rifle
is sent to us by a dealer, it will be returned to that dealer after being repaired. If a
handgun (pistol or revolver) is shipped by an individual who does not hold a
Federal Firearms License, it must be shipped for overnight delivery via U.P.S.,
Federal Express or other, similar private overnight service. NOTE: Firearms may
not be shipped via U.S. Mail. Handguns mailed in violation of the law are
impounded by the Post Office.
Please do not include a rifle case, sling, telescopic sights or custom accessories
with a firearm being shipped to the factory for service. DO NOT SEND GUN
BOXES OR LITERATURE THAT YOU CONSIDER TO BE COLLECTOR’S ITEMS
– THESE ARE INVARIABLY DAMAGED OR DESTROYED IN SHIPMENT. Rifles
and shotguns may be shipped via Parcel Post. Always insure your shipment.
Enclose a letter that includes your name, address, telephone number, serial
number and model of the firearm. Describe in detail the trouble you have
experienced with your firearm, or the work you wish to have done. Merely stating
that the firearm “needs repair” is inadequate information.