Manual

22
ORDERING PARTS
Please contact the Arizona Parts Department for parts availability and current
prices. All parts orders for the RUGER
®
P97DC should be sent to: Sturm,
Ruger & Company, Inc., Parts Department, 200 Ruger Road, Prescott AZ 86301-
6181, [phone]. We cannot comply with open account or C.O.D. requests.
Payment in the form of a check, money order, Visa or Mastercard must accompa-
ny your order. Credit Card orders must include the account number, expiration
date and whether it is a Visa or Mastercard account. Minimum parts order is $1.00
plus a $3.50 shipping and handling charge. Order parts by Part Number and Part
Name, include the entire serial number of the firearm for which the parts are
being ordered. There is a minimum net labor charge of $20.00 plus $20.00 ship-
ping and handling charge if the parts are factory fitted. All factory-fitted parts are
fitted on an exchange basis only. We will not return the replaced parts.
Because it is a serial numbered component, the Ruger autoloading pistol frame
(part number V00285) is defined as a “firearm” by Federal law and is not sold as a
separate component.
*Parts designated by an asterisk must be factory fitted. These parts are fitted on
an exchange basis only. We will not return the replaced parts. We will not return
any part that is broken, malfunctioning, badly worn or has been modified. See
“Warning - Parts Purchasers”, above.
CAUTION: A gun containing modified, broken, malfunctioning,
or badly worn parts should not be fired!
!
PARTS MUST FIT CORRECTLY
WARNING - PARTS PURHASERS
!
It is the purchaser’s responsibility to be absolutely
certain that any parts ordered from the factory are
correctly fitted and installed. Firearms are complicated
mechanisms and IMPROPER FITTING OF PARTS MAY
RESULT IN A DANGEROUS MALFUNCTION, DAMAGE
TO THE FIREARM, AND SERIOUS INJURY TO THE
SHOOTER AND OTHER PERSONS. The purchaser and
installer of parts must accept full responsibility for the
correct adjustment and functioning of the pistol after
such installation.
Enclose a letter which includes your name, address, telephone number, and
serial number and model of the firearm. Describe in detail the trouble you have
experienced with your firearm, or the work you wish to have done. Merely
stating that the firearm “needs repair” is inadequate information. Please enclose
copies of any previous correspondence.
Work performed will bear a net minimum labor charge of $20.00 plus a $20.00
shipping and handling charge. The charge for metal refinishing the RUGER
®
P97DC pistol (except the synthetic grip frame, which we cannot refinish) is
$50.00, plus a $20.00 shipping and handling charge. Custom gunsmithing ser-
vice or nonstandard alterations are NOT AVAILABLE from Ruger Product
Service Departments.