Manual

SERVICE AND PARTS POLICY
If you have any questions with regard to the performance of your RUGER
®
NEW MODEL BLACKHAWK or BISLEY revolvers, please write or call
(603-865-2442) our Newport, New Hampshire Product Service Department, fully
describing all circumstances. If you should return your revolver to the factory for
repair, or order parts for it, please comply with the following suggestions for
prompt service:
WARNING: BEFORE SHIPPING ANY FIREARM, BE
ABSOLUTELY CERTAIN THAT IT AND ITS CYLINDER
OR MAGAZINE ARE UNLOADED. DO NOT SHIP
CARTRIDGES WITH A FIREARM.
30
SHIPPING FIREARMS FOR REPAIR
RUGER
®
NEW MODEL SINGLE ACTION revolvers returned to the factory
for repair should be sent to: Ruger, Product Service Department, 411 Sunapee
Street, Newport, New Hampshire 03773. Telephone [phone]. The complete
revolver should be shipped. Please do not send your holster, custom grip panels or
other accessories with any revolver being shipped to us. Guns should be sent
prepaid. We will not accept collect shipments.
The Federal Gun Control Act, as well as the laws of most States and localities, do not
prohibit an individual (who is not otherwise barred from purchasing or possessing a
firearm) from shipping a firearm directly to the manufacturer for repair. However,
before shipping your firearm to us, be certain that your State or locality does not
have a law or regulation which will prohibit you from receiving it from us after it
has been repaired. If such receiving is prohibited, then please have a Federally
Licensed Firearms dealer ship the gun to us. If your gun is sent to us by a dealer, it
will be returned to that dealer after being repaired. If a handgun (pistol or revolver)
is shipped by an individual who does not hold a Federal Firearms License, it must be
shipped for overnight delivery via U.P.S., Federal Express or other, similar private
overnight service. NOTE: Firearms may not be shipped via U.S. Mail. Persons who do
not hold a Federal Firearms License are prohibited by Federal law from shipping a
handgun by Mail. Handguns mailed in violation of the law are impounded by the
Post Office.
Please do not include revolver case, telescopic sights or custom accessories with a
firearm being shipped to the factory for service. DO NOT SEND GUN BOXES OR
LITERATURE THAT YOU CONSIDER TO BE COLLECTOR’S ITEMS – THESE ARE
INVARIABLY DAMAGED OR DESTROYED IN SHIPMENT. Always insure your
shipment.
Enclose a letter which includes your name, address, telephone number, serial
number and model of the firearm. Describe in detail the trouble you have
experienced with your firearm, or the work you wish to have done. Merely stating
that the firearm “needs repair” is inadequate information.
All work performed is subject to a minimum labor charge and charges for shipping
and handling. Most models can be reblued, but custom gunsmithing service or
nonstandard alterations are NOT AVAILABLE from Ruger Product Service
Departments. Please contact the Product Service Department for pricing
information.