Ruckus Wireless ZoneFlex Outdoor Access Point ™ ™ Release 9.8.1 User Guide For the following ZoneFlex and SmartCell outdoor Access Points: - ZoneFlex 7761-CM Dual-Band 802.11n AP with Integrated Cable Modem - ZoneFlex 7762, 7762-AC, 7762-S, 7762-S-AC and 7762-T Dual-Band 802.11n APs - ZoneFlex 7781CM Dual-Band 802.11n AP with Integrated Cable Modem - ZoneFlex 7782, 7782-E, 7782-N and 7782-S Dual-Band 802.11n APs - SmartCell 8800-S Outdoor Access Point - T300 Omni 802.
Copyright Notice and Proprietary Information Copyright 2014. Ruckus Wireless, Inc. All rights reserved. No part of this documentation may be reproduced, transmitted, or translated, in any form or by any means, electronic, mechanical, manual, optical, or otherwise, without prior written permission of Ruckus Wireless, Inc. (“Ruckus”), or as expressly provided by under license from Ruckus.
Contents About This Guide Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Documentation Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 1 Introducing the ZoneFlex Access Point Overview of the ZoneFlex Access Point. . . . . . . . . . . . . . . . . .
ZoneFlex 7782-N Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 ZoneFlex 7782-S Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 SmartCell SC8800-S Outdoor Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 T300 Outdoor Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 T301n Outdoor Access Point . . . . . . . . . . . . . .
General Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Working with Port-Based VLANs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Working with 802.1X on Wired Ethernet Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Configuring Hotspot Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Customizing Hotspot Optional Settings . . .
About This Guide This guide describes how to configure and manage the Release 9.8.1 Ruckus Wireless ZoneFlex Access Point. This guide is written for those responsible for managing network equipment. Consequently, it assumes that the reader has basic working knowledge of local area networking, wireless networking, and wireless devices. NOTE This guide assumes that the ZoneFlex Outdoor APs have already been installed as described in the corresponding Installation Guide or Getting Started Guide.
Related Documentation NOTE If you plan to manage your ZoneFlex Access Points using ZoneDirector, then refer to the ZoneDirector User Guide (available from the Ruckus Wireless website). ZoneFlex Outdoor Access Point 9.8.
Document Conventions Document Conventions Table 1 and Table 2 list the text and notice conventions that are used throughout this guide. Table 1. Text conventions Convention Description monospace Represents information as it [Device name]> appears on screen monospace bold Represents information that [Device name]> set ipaddr 10.0.0.12 you enter default font bold Keyboard keys, software buttons, and field names On the Start menu, click All Programs.
Documentation Feedback Documentation Feedback Ruckus Wireless is interested in improving its documentation and welcomes your comments and suggestions. You can email your comments to Ruckus Wireless at: docs@ruckuswireless.com When contacting us, please include the following information: • Document title • Document part number (on the cover page) • Page number (if appropriate) For example: • ZoneFlex Outdoor Access Point 9.8.
Introducing the ZoneFlex Access Point 1 In this chapter: • Overview of the ZoneFlex Access Point • Installing the Access Point • Getting to Know the Access Point Features ZoneFlex Outdoor Access Point 9.8.
Overview of the ZoneFlex Access Point Overview of the ZoneFlex Access Point Congratulations on your purchase of the Ruckus Wireless ZoneFlex Access Point! ZoneFlex Access Points are the industry’s most easy to use, yet robust and featurerich Wi-Fi Access Points designed to bring power and simplicity together for largescale outdoor deployments.
Installing the Access Point Installing the Access Point This User Guide assumes that the ZoneFlex Outdoor APs have already been installed and have already been initially configured as described in the corresponding Installation Guide or Getting Started Guide. NOTE DO NOT connect the Access Point to your live network when first connecting the AP to an administrative computer.
Getting to Know the Access Point Features Getting to Know the Access Point Features This section identifies the physical features of each ZoneFlex Access Point model that is discussed in this guide. Ruckus Wireless recommends that you become familiar with these features.
Getting to Know the Access Point Features ZoneFlex 7761-CM Cable Modem Access Point ZoneFlex 7761-CM Cable Modem Access Point NOTE ZoneFlex 7761-CM requires a minimum of ZoneFlex (ZF) firmware version 9.4 and later to operate. Figure 1 and Figure 2 identify the 7761-CM Cable Modem AP (CMAP) external features. Figure 1.
Getting to Know the Access Point Features ZoneFlex 7761-CM Cable Modem Access Point Table 3. Connector-side parts and connectors on the CMAP Label Description Ethernet Port RJ45 port that supports 10/100Mbps connections and provides Power over Ethernet (PoE) power to compliant devices. Antenna Connector One of the three connectors for the three 5GHz antennas supplied with the CMAP. The other two connectors are located on the other side of the unit (see Figure 2).
Getting to Know the Access Point Features ZoneFlex 7761-CM Cable Modem Access Point Figure 2. CMAP parts and connectors (LED side) Antenna Connectors LEDs Table 4. LED-side parts and connectors on the CMAP Label Description Antenna Connectors Two of the three connectors for the 5GHz antennas. The other connector is located on the other side of the unit (see Figure 1). LEDs Six LEDs that indicate the status of the CMAP and cable modem. For more information, refer to “CMAP LEDs” on page 17.
Getting to Know the Access Point Features ZoneFlex 7761-CM Cable Modem Access Point • DC power supply (Ruckus Wireless part number 705-60244-002): Connected through a 4-pin connector, which is normally unused. It may be used to supply DC power to the unit for testing or configuration. The supply has a reset switch that may be used to reset the unit. • Coaxial cable connectors (see Figure 1): Connector A may be connected to a spectrum analyzer or signal analyzer to allow monitoring of the downstream signal.
Getting to Know the Access Point Features ZoneFlex 7761-CM Cable Modem Access Point NOTE The LEDs also do not indicate whether the AP is in standalone mode or if ZoneDirector is managing the AP. To check if ZoneDirector is managing the access point, log into the ZoneDirector Web interface, go to the Access Points page, and then search for the access point’s MAC address. If you are unable to find the access point, then it is very likely in standalone mode.
Getting to Know the Access Point Features ZoneFlex 7762 Access Point ZoneFlex 7762 Access Point NOTE ZoneFlex 7762 requires a minimum of ZoneFlex (ZF) firmware version 9.4 and later to operate. Figure 3 and Figure 4 identify the Access Point external features. Figure 3. 7762 Access Point parts DC Connector RJ-45/PoE Connectors 5GHz External Antenna Connectors Ground Screw Power LED Table 5.
Getting to Know the Access Point Features ZoneFlex 7762 Access Point Table 5. LEDs and connectors on the 7762 AP (Continued) Label Description Status LED If the Access Point is operating in standalone mode: • Amber: The WLAN service is up and at least one wireless client is associated with the AP. • Flashing amber: The WLAN service is up and no wireless clients are currently associated with the AP.
Getting to Know the Access Point Features ZoneFlex 7762 Access Point Figure 4. The 7762 5GHz antenna connectors are protected by metal caps Metal caps ZoneFlex Outdoor Access Point 9.8.
Getting to Know the Access Point Features ZoneFlex 7762-AC Access Point ZoneFlex 7762-AC Access Point NOTE ZoneFlex 7762-AC requires a minimum of ZoneFlex (ZF) firmware version 9.4 and later to operate. Figure 5 and Figure 6 identify the AP external features. Figure 5. 7762-AC Access Point parts RJ-45/PoE Connectors 5GHz External Antenna Connectors AC Power Connector Power LED Table 6.
Getting to Know the Access Point Features ZoneFlex 7762-AC Access Point Table 6. LEDs and connectors on the 7762-AC AP (Continued) Label Description Status LED If the AP is operating in standalone mode: • Amber: The WLAN service is up and at least one wireless client is associated with the AP. • Flashing amber: The WLAN service is up and no wireless clients are currently associated with the AP.
Getting to Know the Access Point Features ZoneFlex 7762-AC Access Point If you want to extend the range of your wireless network, you can connect external high gain antennas (5GHz only) to the standard N-type radio frequency (RF) antenna connectors on the top panel of the AP. Figure 6. The 7762-AC 5GHz antenna connectors are protected by metal caps Metal caps ZoneFlex Outdoor Access Point 9.8.
Getting to Know the Access Point Features ZoneFlex 7762-S Access Point ZoneFlex 7762-S Access Point NOTE ZoneFlex 7762-S requires a minimum of ZoneFlex (ZF) firmware version 9.4 and later to operate. Figure 7 and Figure 8 identify the Access Point external features. Figure 7. 7762-S Access Point parts DC Connector PoE IN RJ-45/PoE Connectors 5GHz External Antenna Connectors PoE OUT Ground Screw Power LED Table 7.
Getting to Know the Access Point Features ZoneFlex 7762-S Access Point Table 7. LEDs and connectors on the 7762-S Access Point (Continued) Label Description Status LED If the Access Point is operating in standalone mode: • Amber: The WLAN service is up and at least one wireless client is associated with the AP. • Flashing amber: The WLAN service is up and no wireless clients are currently associated with the AP.
Getting to Know the Access Point Features ZoneFlex 7762-S Access Point 7762-S 5GHz Antenna Connectors If you want to enable the 5GHz sections of the AP (for access or meshing), you can connect external high gain antennas (5GHz only) to the standard N-type radio frequency (RF) antenna connectors on the top panel of the Access Point. Figure 8. The 7762-S 5GHz antenna connectors are protected by metal caps Metal caps Make a note of the MAC address on this label. You will need it later.
Getting to Know the Access Point Features ZoneFlex 7762-S-AC Access Point ZoneFlex 7762-S-AC Access Point NOTE ZoneFlex 7762-S-AC requires a minimum of ZoneFlex (ZF) firmware version 9.4 and later to operate. Figure 9 and Figure 10 identify the AP external features. Figure 9. 7762-S-AC Access Point parts RJ-45/PoE Connectors 5GHz External Antenna Connectors AC Power Connector Power LED Table 8.
Getting to Know the Access Point Features ZoneFlex 7762-S-AC Access Point Table 8. LEDs and connectors on the 7762-S-AC AP (Continued) Label Description Status LED If the AP is operating in standalone mode: • Amber: The WLAN service is up and at least one wireless client is associated with the AP. • Flashing amber: The WLAN service is up and no wireless clients are currently associated with the AP.
Getting to Know the Access Point Features ZoneFlex 7762-S-AC Access Point If you want to extend the range of your wireless network, you can connect external high gain antennas (5GHz only) to the standard N-type radio frequency (RF) antenna connectors on the top panel of the AP. Figure 10. The 7762-S-AC 5GHz antenna connectors are protected by metal caps Metal caps ZoneFlex Outdoor Access Point 9.8.
Getting to Know the Access Point Features ZoneFlex 7762-T Access Point ZoneFlex 7762-T Access Point NOTE ZoneFlex 7762-T requires a minimum of ZoneFlex (ZF) firmware version 9.4 and later to operate. Figure 11 and Figure 12 identify the Access Point external features. Figure 11. 7762-T Access Point parts DC Connector RJ-45/PoE Connectors 5GHz External Antenna Connectors Ground Screw Power LED Table 9.
Getting to Know the Access Point Features ZoneFlex 7762-T Access Point Table 9. LEDs and connectors on the 7762-T AP (Continued) Label Description Status LED If the Access Point is operating in standalone mode: • Amber: The WLAN service is up and at least one wireless client is associated with the AP. • Flashing amber: The WLAN service is up and no wireless clients are currently associated with the AP.
Getting to Know the Access Point Features ZoneFlex 7762-T Access Point NOTE The maximum value for the antenna gain that you should set depends on the type of external antennas that you are connecting to the AP. Figure 12. The 7762-T 5GHz antenna connectors are protected by metal caps Metal caps ZoneFlex Outdoor Access Point 9.8.
Getting to Know the Access Point Features ZoneFlex 7781CM Access Point with Cable Modem ZoneFlex 7781CM Access Point with Cable Modem NOTE ZoneFlex 7781CM requires a minimum of ZoneFlex (ZF) firmware version 9.5.1 and later to operate. Figure 13 and Figure 14 identify the 7781CM AP with integral Cable Modem AP (7781CM) external features.
Getting to Know the Access Point Features ZoneFlex 7781CM Access Point with Cable Modem Figure 13. 7781CM connectors Ethernet Port blanking cap Earth Ground Screw Reset Button blanking cap DC Connector blanking cap Coaxial Cable Connector B Table 10. Connectors on the 7781CM Label Description Ethernet Port (under blanking cap) RJ-45 port that supports 10/100/1000Mbps connections and provides 802.3af-compliant (15.4W) Power over Ethernet (PoE) output power to external devices.
Getting to Know the Access Point Features ZoneFlex 7781CM Access Point with Cable Modem Figure 14. 7781CM LEDs when the dome is pointing downwards 6 5 4 3 2 1 ZoneFlex Outdoor Access Point 9.8.
Getting to Know the Access Point Features Reading the 7781CM LEDs Reading the 7781CM LEDs The six dual-purpose LEDs are used both by the CM part and the AP part of the 7781CM: • When LED 1 (green LED) is lit, the LEDs are in Access Point mode. • When LED 2 (white LED) is lit, the LEDs are in Cable Modem mode. While the 7781CM is booting up, the LEDs are in CM mode. Once bootup is completed, the LEDs alternate between CM and AP modes. NOTE The 7781CM LEDs turn off after a while. This is normal operation.
Getting to Know the Access Point Features Reading the 7781CM LEDs NOTE The 7781CM LEDs turn off after a while. This is normal operation. Reading LEDs in Access Point Mode In AP mode, LED 1 (green LED) is lit. NOTE The LEDs do not indicate whether the AP is in standalone mode or if ZoneDirector is managing the AP. To check if ZoneDirector is managing the access point, log into the ZoneDirector Web interface, go to the Access Points page, and then search for the access point’s MAC address.
Getting to Know the Access Point Features Reading the 7781CM LEDs Table 11. LED behavior in AP Standalone and ZoneDirector modes (Continued) LED State AP Standalone Mode AP ZoneDirector Mode 6 Flashing 2.4GHz WLAN is up but no Red clients. 2.4GHz WLAN is up but no clients. Solid Red At least one 2.4GHz wireless client is associated with the access point and signal strength is strong. At least one 2.4GHz wireless client is associated with the access point and signal strength is strong.
Getting to Know the Access Point Features Reading the 7781CM LEDs Cable Modem Heater The 901-7781-US01, 901-7781-JP21 and 901-7781-WW01 7781CM includes a built-in heater for the cable modem that permits operation at extremely low temperatures. The heater is typically on below -10° C (14° F). The heater is powered by POC only. When the 7781CM is powered by 12 VDC, the heater is disabled. The 901-7781-WW11 EuroDOCSIS 7781CM does not include a built-in heater.
Getting to Know the Access Point Features ZoneFlex 7782 Access Point ZoneFlex 7782 Access Point NOTE ZoneFlex 7782 requires a minimum of ZoneFlex (ZF) firmware version 9.5.1 and later to operate. Figure 15 identifies the connectors and LEDs on the 7782 Omni AP. Table 13 describes the LEDs and connectors. Figure 15. Connectors and LEDs on 7782 AP - bottom view PoE IN PoE OUT Reset Button (inside case) AC IN Earth Ground Screw STATUS LED POWER LED Table 13.
Getting to Know the Access Point Features ZoneFlex 7782 Access Point Table 13. 7782 AP LED and connector descriptions (Continued) Label Description PoE OUT RJ45 Supports 10/100/1000Mbps connections and PoE out. If the AP is data connector powered using AC or the Ruckus Wireless PoE injector (ordered separately), then this port can supply 802.3af (up to 25W) PoE to a connected PoE-capable device (for example, a 3G/4G small cell radio or an IP-based surveillance camera). For devices requiring more than 15.
Getting to Know the Access Point Features ZoneFlex 7782-E Access Point ZoneFlex 7782-E Access Point NOTE ZoneFlex 7782-E requires a minimum of ZoneFlex (ZF) firmware version 9.5.1 and later to operate. Figure 16 identifies the connectors and LEDs on the bottom of the 7782-E External Antenna AP. Figure 17 identifies the connectors on the top of the 7782-E. Figure 16.
Getting to Know the Access Point Features ZoneFlex 7782-E Access Point Figure 17. 7782-E access point top-panel N-type connectors Table 14. Top-panel N-type connectors on the 7782-E access point Label Description 5GHz connectors: ANT 0, ANT 1 and ANT 2 These 5GHz 50-ohm female connectors can be used with up to three external antennas for operator-defined coverage areas and point-to-point deployments. • When you are connecting two 5GHz antennas to the AP, use the ANT 0 and ANT 2 5GHz connectors.
Getting to Know the Access Point Features ZoneFlex 7782-E Access Point Table 14. Top-panel N-type connectors on the 7782-E access point (Continued) Label Description 2.4GHz connectors: ANT 0, ANT 1 and ANT 2 These 2.4GHz 50-ohm female connectors can be used with up to three external antennas for operator-defined coverage areas and point-to-point deployments. • When you are connecting two 2.4GHz antennas to the AP, use the ANT 0 and ANT 2 2.4GHz connectors. • When you are connecting three 2.
Getting to Know the Access Point Features ZoneFlex 7782-N Access Point ZoneFlex 7782-N Access Point NOTE ZoneFlex 7782-N requires a minimum of ZoneFlex (ZF) firmware version 9.5.1 and later to operate. Figure 18 identifies the connectors and LEDs on the 7782-N 30-Degree Narrow Sector AP. Table 15 describes the LEDs and connectors. Figure 18. Connectors and LEDs on 7782-N AP - bottom view PoE IN PoE OUT Reset Button (inside case) AC IN Earth Ground Screw STATUS LED POWER LED Table 15.
Getting to Know the Access Point Features ZoneFlex 7782-N Access Point Table 15. 7782-N AP LED and connector descriptions (Continued) Label Description PoE OUT RJ45 Supports 10/100/1000Mbps connections and PoE out. If the AP is data connector powered using AC or the Ruckus Wireless PoE injector (ordered separately), then this port can supply 802.3af (15.4W) PoE to a connected PoE-capable device (for example, a 3G/4G small cell radio or an IP-based surveillance camera). For devices requiring more than 15.
Getting to Know the Access Point Features ZoneFlex 7782-S Access Point ZoneFlex 7782-S Access Point NOTE ZoneFlex 7782-S requires a minimum of ZoneFlex (ZF) firmware version 9.5.1 and later to operate. Figure 19 identifies the connectors and LEDs on the 7782-S 120-Degree Sector AP. Table 16 describes the LEDs and connectors. Figure 19. Connectors and LEDs on 7782-S AP - bottom view PoE IN PoE OUT Reset Button (inside case) AC IN Earth Ground Screw STATUS LED POWER LED Table 16.
Getting to Know the Access Point Features ZoneFlex 7782-S Access Point Table 16. 7782-S AP LED and connector descriptions (Continued) Label Description PoE OUT RJ45 Supports 10/100/1000Mbps connections and PoE out. If the AP is data connector powered using AC or the Ruckus Wireless PoE injector (ordered separately), then this port can supply 802.3af (15.4W) PoE to a connected PoE-capable device (for example, a 3G/4G small cell radio or an IP-based surveillance camera). For devices requiring more than 15.
Getting to Know the Access Point Features SmartCell SC8800-S Outdoor Access Point SmartCell SC8800-S Outdoor Access Point CAUTION! SmartCell SC8800-S requires a minimum of ZoneFlex (ZF) firmware version 9.6.1 and later to operate. DO NOT CONNECT THE SC8800-S TO A RUCKUS WIRELESS CONTROLLER WITH ZF 9.6.0 OR EARLIER. Figure 20 identifies the top-panel connectors on the AP. Table 17 describes these connectors. Figure 20. Top-panel connectors 4 3 2 1 Table 17. Top-panel connectors No.
Getting to Know the Access Point Features SmartCell SC8800-S Outdoor Access Point Figure 21 identifies the AP bottom-panel connectors and LED locations on the AP. Table 18 describes these connectors and LEDs. Figure 21. Bottom-panel connectors and LED locations 1 2 3 4 5 6 7 Table 18. Bottom-panel connectors No. Label Description 1 Earth ground screw Use this screw to attach an earth ground to the AP as required by local regulations.
Getting to Know the Access Point Features SmartCell SC8800-S Outdoor Access Point Table 18. Bottom-panel connectors (Continued) No. 6 7 Label Description FIBER port This waterproof gland allows you to run a fiber-optic cable into the SC8800-S chassis to an optional fiber modem. LEDs See Figure 22. Figure 22 identifies the AP bottom-panel LED locations on the AP. Table 19 describes these connectors and LEDs. Figure 22. LEDs 1 2 3 4 5 Table 19. LED descriptions No.
Getting to Know the Access Point Features SmartCell SC8800-S Outdoor Access Point Table 19. LED descriptions (Continued) No. Label Description 2 DIR LED • Off: The AP is NOT managed by ZoneDirector (standalone mode). • Solid Green: The AP is managed by ZoneDirector and connection to ZoneDirector has been established. • Fast Flashing Green (twice per second): The AP is managed by ZoneDirector and is currently receiving configuration settings (provisioning) or a firmware update.
Getting to Know the Access Point Features SmartCell SC8800-S Outdoor Access Point Table 19. LED descriptions (Continued) No. Label Description 5 5G LED • Off: WLAN service is down. • Amber (Yellow): WLAN service is up but with no clients or downlink MAPs associated/connected. • Solid Green: WLAN service is up with at least one client is associated. No downlink MAPs are connected.
Getting to Know the Access Point Features T300 Outdoor Access Point T300 Outdoor Access Point CAUTION! The minimum software revision for the T300 AP is ZoneFlex (ZF) 9.8.1, or SmartCell Gateway (SCG) 2.5.1 or later. Do not connect the T300 AP to a Ruckus Wireless Controller with ZF 9.8.0 or earlier, or to SCG 2.5.0 or earlier. Figure 23 identifies the LEDs and connectors on the AP. Table 20 describes these LEDs and other elements. Figure 23. LEDs and other elements 1 2 3 4 5 6 7 8 Table 20.
Getting to Know the Access Point Features T300 Outdoor Access Point Table 20. LED and other element descriptions (Continued) No. Label Description 2 5G LED • Off: The WLAN service is down. • Amber: The WLAN is up, but no clients or downlink MAPs are associated/connected. • Green: The WLAN is up and at least one client is associated. No downlink MAPs are connected. • Slow flashing green (one flash every two seconds): The WLAN is up and at least one downlink MAP is connected. No clients are associated.
Getting to Know the Access Point Features T300 Outdoor Access Point Table 20. LED and other element descriptions (Continued) No. Label Description 5 DIR LED • Off: The AP is not being managed by ZoneDirector (standalone mode). • Green: The AP is being managed by ZoneDirector. • Slow flashing green (one flash every two seconds): The AP is being managed by ZoneDirector, but is currently unable to communicate with ZoneDirector.
Getting to Know the Access Point Features T301n Outdoor Access Point T301n Outdoor Access Point CAUTION! The minimum software revision for the T301n AP is ZoneFlex (ZF) 9.8.1, or SmartCell Gateway (SCG) 2.5.1 or later. Do not connect the T301n AP to a Ruckus Wireless Controller with ZF 9.8.0 or earlier, or to SCG 2.5.0 or earlier. Figure 24 identifies the LEDs and connectors on the AP. Table 21 describes these LEDs and other elements. Figure 24. LEDs and other elements 1 2 3 4 5 6 7 8 Table 21.
Getting to Know the Access Point Features T301n Outdoor Access Point Table 21. LED and other element descriptions (Continued) No. Label Description 2 5G LED • Off: The WLAN service is down. • Amber: The WLAN is up, but no clients or downlink MAPs are associated/connected. • Green: The WLAN is up and at least one client is associated. No downlink MAPs are connected. • Slow flashing green (one flash every two seconds): The WLAN is up and at least one downlink MAP is connected. No clients are associated.
Getting to Know the Access Point Features T301n Outdoor Access Point Table 21. LED and other element descriptions (Continued) No. Label Description 5 DIR LED • Off: The AP is not being managed by ZoneDirector (standalone mode). • Green: The AP is being managed by ZoneDirector. • Slow flashing green (one flash every two seconds): The AP is being managed by ZoneDirector, but is currently unable to communicate with ZoneDirector.
Getting to Know the Access Point Features T301s Outdoor Access Point T301s Outdoor Access Point CAUTION! The minimum software revision for the T301s AP is ZoneFlex (ZF) 9.8.1, or SmartCell Gateway (SCG) 2.5.1 or later. Do not connect the T301s AP to a Ruckus Wireless Controller with ZF 9.8.0 or earlier, or to SCG 2.5.0 or earlier. Figure 25 identifies the LEDs and connectors on the AP. Table 22 describes these LEDs and other elements. Figure 25. LEDs and other elements 1 2 3 4 5 6 7 8 Table 22.
Getting to Know the Access Point Features T301s Outdoor Access Point Table 22. LED and other element descriptions (Continued) No. Label Description 2 5G LED • Off: The WLAN service is down. • Amber: The WLAN is up, but no clients or downlink MAPs are associated/connected. • Green: The WLAN is up and at least one client is associated. No downlink MAPs are connected. • Slow flashing green (one flash every two seconds): The WLAN is up and at least one downlink MAP is connected. No clients are associated.
Getting to Know the Access Point Features T301s Outdoor Access Point Table 22. LED and other element descriptions (Continued) No. Label Description 5 DIR LED • Off: The AP is not being managed by ZoneDirector (standalone mode). • Green: The AP is being managed by ZoneDirector. • Slow flashing green (one flash every two seconds): The AP is being managed by ZoneDirector, but is currently unable to communicate with ZoneDirector.
Navigating the Web Interface 2 In this chapter: • Logging Into the ZoneFlex AP Web Interface • Navigating the Web Interface • When Using a Dual-Band Access Point Logging Into the ZoneFlex AP Web Interface You can manage your AP with the ZoneFlex Web interface (which you already used to configure basic AP parameters). If your ZoneFlex network is managed by a Ruckus Wireless ZoneDirector, then you can manage APs using ZoneDirector rather than individually logging into each AP’s Web interface.
Navigating the Web Interface Navigating the Web Interface You manage the Access Point through a Web browser-based interface that you can access from any networked computer. Table 23 lists the Web interface features that are identified in Figure 26. Figure 26. Elements of the ZoneFlex AP Web Interface 2 1 3 4 5 Table 23. ZoneFlex AP Web interface elements No. Element Description 1 Menu Under each category (Status, Configuration, etc.
Navigating the Web Interface When Using a Dual-Band Access Point When Using a Dual-Band Access Point If your ZoneFlex AP model is dual-band, then note that elements on the Web interface menu are slightly different from single-band ZoneFlex AP models. Dual-band ZoneFlex APs have one 2.4GHz radio (for 802.11b/g/n clients) and one 5GHz radio (for 802.11a/n clients). The wireless settings for these two radios need to be configured separately, which is why the dual-band AP Web interface has the Radio 2.
Configuring the Access Point 3 In this chapter: • Configuring Device Settings • Configuring Internet Settings • Configuring Local Subnets • Configuring Wireless Settings • Configuring Ethernet Ports • Configuring Hotspot Service This chapter provides instructions for configuring ZoneFlex Access Points in a standalone configuration. If you plan to manage your ZoneFlex network using ZoneDirector, refer to the ZoneDirector User Manual, available from the Ruckus website at http://support.ruckuswireless.
Configuring Device Settings Configuring Device Settings Device settings refer to the device name, location, temperature update, service provider login, and other settings. (Some settings are only available on certain ZoneFlex models.) 1 Go to Configuration > Device. Figure 28. The Configuration > Device page 2 In Device Name, type a new name for the device or leave as is to accept the default device name (RuckusAP). The device name identifies this access point among other devices on the network.
Configuring Device Settings • In Temperature Update (specific models only), enter the interval (in seconds) to report the internal temperature of the device. 4 Under Service Provider Login, change the login information as required: • Username: Type the name that you want to use for logging into the Web interface. The default user name is super. • Current Password: When you are changing the password, enter the existing password here.
Configuring Internet Settings VLAN Settings Overview Configuring Internet Settings Internet settings define how the Access Point connects to your local area network and to the Internet. This section describes how to view and configure the Access Point’s Internet settings. Topics discussed include: • VLAN Settings Overview • Configuring an NTP Server • Configuring the Management VLAN • Default IP Addressing Behavior • Obtaining and Assigning an IP Address • Configuring L2TP Connection Settings Figure 29.
Configuring Internet Settings Configuring an NTP Server AP Ethernet ports however, can be configured to pass all VLAN traffic (Trunk Ports) or multiple specific VLANs (General ports). The VLAN displayed in the Web interface shows the AP’s view of the VLAN environment; when a packet arrives at an AP’s Ethernet port, the port’s VLAN configuration helps determine if the packet is accepted or not (VLAN membership), and assigns a default VLAN (untagged VLAN) if the packet contains no 802.1Q header.
Configuring Internet Settings Obtaining and Assigning an IP Address For IPv6, the Auto Configuration setting serves the same purpose as DHCP. The default static IPv6 address is fc00::1.
Configuring Internet Settings Obtaining and Assigning an IP Address Figure 30. Renew or Release DHCP 2 Review the current settings. 3 If the current Connection Type is dhcp, then you are able to see the currentlyassigned IP address and subnet mask listed below. • To force the AP to release its DHCP-assigned IP address, click Release DHCP. This disconnects the user from Web interface as the system reverts to its default IP address. Log in to the device using the default IP address (192.168.0.1 (or 192.168.
Configuring Internet Settings Obtaining and Assigning an IP Address - IPv4 Primary DNS Server: The IP address of the primary Domain Name System (DNS) server. - IPv4 Secondary DNS Server: The IP address of the secondary DNS server. 4 Click Update Settings to save your changes Configuring IPv6 Auto Configuration In an IPv6 network environment, the AP attempts to obtain an IPv6 address from an IPv6 Auto Configuration server. 1 Go to Configuration > Internet.
Configuring Internet Settings Obtaining and Assigning an IP Address • (IPv6 only) IPv6 Secondary DNS Server: The IP address of the secondary IPv6 DNS server. • IPv4/IPv6 Address: Enter the static IP address that you want to assign to the AP in either IPv4 (dot-decimal) or IPv6 (colon-separated) format. • IPv4 Subnet Mask or IPv6 Prefix Length: Enter the subnet mask or prefix length for the network. • IPv4/IPv6 Gateway: Enter the gateway IP address of the Internet interface.
Configuring Internet Settings Configuring L2TP Connection Settings Configuring L2TP Connection Settings You can implement transparent bridging with ZoneFlex by using L2TP (Layer 2 Tunneling Protocol) tunneling. By tunneling traffic from a ZoneFlex AP to a centralized data center, access controllers with policy enforcement software can apply rules and services. In a typical WLAN implementation, these rules include a captive portal to authenticate users’ credentials.
Configuring Internet Settings Configuring L2TP Connection Settings 6 In Close WLAN When Tunnel Fail, select Enable if you want to disable the WLAN when the tunnel connection is lost. This prevents clients from remaining seemingly connected to the WLAN but without Internet connectivity. 7 Click Update Settings to save your changes. ZoneFlex Outdoor Access Point 9.8.
Configuring Local Subnets Configuring L2TP Connection Settings Configuring Local Subnets ZoneFlex Access Points can be configured to provide routing/network address translation (NAT) functionality using the Local Subnets feature. When a Local Subnet is enabled, the standalone AP serves as a gateway router that can manage its own subnets, providing DHCP server and DNS cache functions for both wired and wireless clients. These clients can be assigned private IP addresses from a userdefined address pool.
Configuring Local Subnets Configuring L2TP Connection Settings 5 In DHCP Server, click Enabled if you want to enable DHCP for this subnet. Starting Address and Maximum DHCP Users fields appear. 6 In Starting Address, enter an address in the same subnet as the Local IP Address (for example, 192.168.40.2). 7 In Maximum DHCP Users, enter the maximum number of clients that can be assigned addresses by DHCP in this subnet (valid values are 1-253 if the default subnet mask is used).
Configuring Wireless Settings Configuring Common Wireless Settings Configuring Wireless Settings This section describes how to configure the wireless settings of the Access Point. There are two types of wireless settings that you need to configure: • Configuring Common Wireless Settings: Includes the wireless mode, country code, and advanced wireless settings, such as the wireless transmit power and wireless protection mode. These settings are applied to all WLANs.
Configuring Wireless Settings Configuring Common Wireless Settings 2 Make changes to the common wireless settings listed in the table below. Table 24. Common Wireless Settings Setting Description Radio Network (Dual-radio APs only) Allows you to change the name of the 2.4GHz and 5GHz radios (default: Radio 2.4G and Radio 5G). Wireless Mode On 802.11b/g APs: The wireless mode options include the following: • Auto-Select: Allows both 802.11g- and 802.11b-compliant devices to connect to the network.
Configuring Wireless Settings Configuring Common Wireless Settings Table 24. Common Wireless Settings (Continued) External Antenna NOTE: This option only appears if you are using a ZoneFlex AP with external antenna ports. Some ZoneFlex APs provide external antenna port(s), in case you want to attach external antenna(s) to extend the range of your wireless network. To enable the AP to use the external antenna(s), select the Enabled option in this section. This option is disabled by default.
Configuring Wireless Settings Configuring Common Wireless Settings 4 If you are using an Ekahau Real Time Location System (RTLS) in your organization, then you can use your ZoneFlex AP to relay location or presence data to the Ekahau Real Time Location System RTLS Controller (ERC). • To enable the AP to relay Ekahau data, click Enabled in Ekahau Settings.
Configuring Wireless Settings Configuring Common Wireless Settings Figure 34. The Configuration > Wireless > Advanced > Common page 2 Configure the advanced settings listed in Table 25 as required. Table 25. Advanced wireless common settings Option Description Transmit Power The default setting is Full. Select the level of transmit power from the drop-down menu. This option sets the maximum transmit power level relative to the predefined power (this value differs according to the current country code).
Configuring Wireless Settings Configuring Wireless # Settings Table 25. Advanced wireless common settings (Continued) Protection Mode (Disabled by default.) When you activate protection, you control how 802.11 devices know when they should communicate with another device. This is important in a mixed environment of both 802.11b and 802.11g/11n clients. WARNING: Activating this option (and configuring the settings) boosts the interoperability of 802.11b and 802.
Configuring Wireless Settings Configuring Wireless # Settings Figure 35. Wireless # settings 3 Review the WLAN options listed in Table 26, and then make changes as required. Table 26. WLAN options Option Description Wireless Network This wireless network name is only used for management, and is not visible to wireless clients. Wireless Availability This option controls whether or not the wireless network is available to users (Enabled or Disabled).
Configuring Wireless Settings Configuring Wireless # Settings Table 26. WLAN options (Continued) Rate Limiting This button opens a page where you can configure upload and download limits per station. For more information, see “Rate Limiting” on page 97. Access Control This button opens a page where you can configure access controls for the WLAN. For more information, see “Controlling Access to the Wireless Network” on page 97.
Configuring Wireless Settings Configuring Wireless # Settings Table 26. WLAN options (Continued) Insert DHCP Option 82 When this option is enabled on an SSID, additional information is encapsulated in DHCP option 82 and inserted into DHCP request packets.
Configuring Wireless Settings Configuring Wireless # Settings NOTE Using WEP encryption limits the performance of this WLAN to 802.11g rates, and other WLANs are unaffected. If you select WEP encryption for a WLAN, wireless devices that are capable of faster 802.11n transfer rates are limited to 802.11g rates. 1 Go to Configuration > Wireless/Radio 2.4G/Radio 5G. The Configuration > Wireless > Common page appears. 2 Click the Wireless # tab that you want to configure.
Configuring Wireless Settings Configuring Wireless # Settings Table 27. WEP Options (Continued) Encryption Strength • 64 bit: Specify the key with 10 hexadecimal digits or 5 ASCII characters. • 128 bit: Specify the key with 26 hexadecimal digits or 13 ASCII characters. The 128-bit cryptography is stronger privacy protection for your network and is recommended if you use WEP. Key Entry Method • Hexadecimal: The encryption key only accepts hexadecimal characters (0-9, A-F).
Configuring Wireless Settings Configuring Wireless # Settings 2 Click the Wireless # tab that you want to configure. The Configuration > Wireless > Wireless [#] page appears. Figure 37. WPA settings 3 Click the Encryption Method menu, and select WPA. An additional set of WPAspecific options appear. 4 Review the encryption settings listed in Table 28, and then make changes as required. ZoneFlex Outdoor Access Point 9.8.
Configuring Wireless Settings Configuring Wireless # Settings Table 28. Encryption settings Encryption Setting Description WPA Version Your options are WPA, WPA2 or WPA Auto. • WPA (Wi-Fi Protected Access) is the replacement security standard adopted by the Wi-Fi Alliance in response to the security weaknesses of WEP. WPA was developed as an interim measure before ratification of the 802.11i standard, which introduced WPA2.
Configuring Wireless Settings Configuring Wireless # Settings 5 Click Update Settings to save and apply the changes. A confirmation message appears at the top of the page. Customizing 802.1X Settings NOTE Do not customize these options unless you are an experienced network administrator or are under the guidance of an IT/support professional. If you choose WPA as the encryption method, then you have the option to set up the Access Point to act as an 802.
Configuring Wireless Settings Configuring Wireless # Settings Figure 38. 802.1X settings 3 In the Encryption Method menu, select WPA. The basic set of WPA-specific encryption options appears on the page. 4 In WPA Authentication select the required WPA authentication type: • WPA (Wi-Fi Protected Access) is the replacement security standard adopted by the Wi-Fi Alliance in response to the security weaknesses of WEP. WPA was developed as an interim measure before ratification of the 802.
Configuring Wireless Settings Configuring Wireless # Settings • Auto: Auto allows both encryption algorithms to be used on the same WLAN. When Auto is selected, the wireless client decides whether TKIP or AES is used. Note however that allowing TKIP reduces the performance of the WLAN (as broadcast packets are limited to slower transfer rates), and is therefore not recommended. 7 Configure the following settings to customize your 802.
Configuring Wireless Settings Configuring Wireless # Settings Figure 39. Threshold settings 4 Review the options listed in Table 29, and then make any needed changes. Table 29. Threshold options Option Description Beacon Interval (The default value is 100.) The value indicates the frequency interval of the beacon in milliseconds. A beacon is a broadcast packet sent by the AP to synchronize the wireless network. Data Beacon Rate (DTIM) (The default value is 1.
Configuring Wireless Settings Configuring Wireless # Settings Rate Limiting Rate Limiting allows you to cap per-client data transfer rates for a specific WLAN. 1 Go to Configuration > Wireless/Radio 2.4G/Radio 5G. 2 Select the WLAN that you want to configure from the tabs at the top of the page. 3 Click the Edit Settings button next to Rate Limiting. The Rate Limiting page appears. 4 Set the maximum Downlink and Uplink rate per station.
Configuring Wireless Settings Configuring Wireless # Settings • Disable WLAN access restrictions: The MAC-address-based restrictions on which stations can join the WLAN are disabled, so any station can join. If the WLAN uses encryption, then the station must still supply the correct encryption passphrase. When this option is selected, the Access Controls table is hidden.
Configuring Wireless Settings Configuring Wireless # Settings Figure 41. Access control settings 5 To add a MAC address to the Access Control table, click the Add new entry button. 6 Fill out the Address text boxes: Six text boxes appear in which you enter the desired MAC address, in hexadecimal digit form, two characters in each box. Allowable hex-digit characters are 0-9, a-f, and A-F. 7 Click Update to save your changes.
Configuring Ethernet Ports Configuring Wireless # Settings Configuring Ethernet Ports The Ethernet Ports configuration page allows you to define how the Access Point’s Ethernet ports behave. You can disable ports entirely, define trunking and packet forwarding behavior, configure 802.1X authentication settings, and individually configure VLAN settings for each port from this page. 1 Go to Configuration > Ethernet Ports. Figure 42.
Configuring Ethernet Ports Configuring Wireless # Settings Table 30. Individual Ethernet port options (Continued) Packet Forward Isolated: Selecting Isolated causes the traffic from this port to terminate at the Access Point. Bridge to WAN: The default setting, Bridge to WAN forwards packets arriving on this port to the WAN (uplink) port and eventually to their external destinations using Layer 2 forwarding.
Configuring Ethernet Ports Configuring Wireless # Settings Table 30. Individual Ethernet port options (Continued) VLAN • UNTAG ID: Enter a valid VLAN ID in this field to segment traffic arriving on this port to a specific VLAN. Default is 1. Valid VLAN entries are 1-4094. • Members: Displays the VLAN membership of the port. (Membership is configurable only for the General port type.) • Guest VLAN: Enter the guest VLAN, from 1 to 4094. • Enable Dynamic VLAN: Enable dynamic VLAN only with 802.
Configuring Ethernet Ports Setting Ethernet Port Type Table 31. All Ethernet port options (Continued) Accounting Server (optional) Enter the accounting server IP address, port, and server secret for all Ethernet ports. Only available if 802.1X Authenticator are enabled (includes any packet forward selection). Supplicant User Name Enter the 802.1X supplicant user name and password for all and Ethernet ports. Only available if 802.
Configuring Ethernet Ports Working with Port-Based VLANs General Port The General Port can be configured to support multiple tagged VLANs and one untagged VLAN. As Trunk Ports by definition are members of all VLANs, the General Port is the only port type for which membership is user configurable for multiple VLANs. Working with Port-Based VLANs The Access Point provides options for segmenting all incoming traffic (both wireless and wired Ethernet traffic) into specific VLANs.
Configuring Ethernet Ports Working with 802.1X on Wired Ethernet Ports For wired 802.1X, a Ruckus AP’s Ethernet port can be configured as either an Authenticator or as a Supplicant, depending on which port type is selected. Table 32 and Table 33 describe the 802.1X roles available by port type. Table 32. Authenticator support by port type Port-based mode Trunk Port Access Port General Port X X X MAC-based mode X Table 33.
Configuring Hotspot Service Working with 802.1X on Wired Ethernet Ports Configuring Hotspot Service Hotspot service can be deployed on standalone ZoneFlex APs through the Web interface. At a minimum, you must configure a login redirect URL and a RADIUS server to which users are authenticated. Additional options and controls are provided on subsequent pages. 1 Go to Configuration > Hotspot. Figure 43. Minimum configuration settings for providing Hotspot service 2 Click Enabled next to Hotspot Service.
Configuring Hotspot Service Customizing Hotspot Optional Settings Table 34. Hotspot configuration settings (Continued) Setting Description After user is authenticated Select where you want to redirect the user after successful authentication. • Redirect to the above URL: Return to the login URL configured above. • Redirect to the URL the user intended to visit: Upon successful authentication, go directly to the URL that the user originally entered (typically the browser’s home page).
Configuring Hotspot Service Customizing Hotspot Optional Settings Figure 44. Configuring optional Hotspot options 3 Configure these Hotspot options from the Configuration > Hotspot > More Options page: Table 35. Optional Hotspot settings Setting Description Temporarily block user after __ unsuccessful logins Specify the maximum number of repeated authentication failures allowed. Redirect temp. blocked user Enter a redirect URL to which blocked users are to redirected.
Configuring Hotspot Service Customizing Hotspot Optional Settings Table 35. Optional Hotspot settings (Continued) Acct Delay Time Accounting delay Enabled or Disabled. This attribute indicates how many seconds the client has been trying to send this record for, and can be subtracted from the time of arrival on the server to find the approximate time of the event generating this Accounting-Request.
Configuring Hotspot Service Creating a Hotspot Walled Garden Table 35. Optional Hotspot settings (Continued) RADIUS Disconnect Port UDP port to listen to for accepting RADIUS disconnect requests. Swap Input and Output Counters Swap the value of input counters (packets, octets and giga words) and output counters in RADIUS accounting requests. This option is mainly for backward compatibility with existing Chillispot deployments.
Configuring Hotspot Service Allowing Unrestricted Hotspot Access by MAC Address Figure 45. The Walled Garden hosts table 4 In Walled Garden Host, enter a host name, IP address, network segment (for example, 192.168.1.0/24) or a domain name. If a domain name is entered, it is resolved every 5 minutes. 5 Click Update to save your entry. You can create up to 64 entries in the Walled Garden Hosts table.
Configuring Hotspot Service Allowing Unrestricted Hotspot Access by MAC Address Figure 46. Configuring Hotspot unrestricted clients table 4 Click Update to save your changes. ZoneFlex Outdoor Access Point 9.8.
Managing the Access Point 4 In this chapter: • Viewing Current Device Settings • Viewing Current Internet Connection Settings • Viewing Current Local Subnet Settings • Viewing Current Wireless Settings • Viewing Associated Wireless Clients • Viewing Current Wireless Settings • Viewing Associated Wireless Clients • Changing the Administrative Login Settings • Enabling Other Management Access Options • Working with Event Logs and Syslog Servers • Upgrading the Firmware • Rebooting the AP and Cable Modem • R
Viewing Current Device Settings Viewing Current Device Settings The Status > Device page displays a general overview of the AP’s current status, including device name, serial number, MAC address, current software version, and so on. Figure 47. The Status > Device page ZoneFlex Outdoor Access Point 9.8.
Viewing Current Internet Connection Settings Viewing Current Internet Connection Settings The Status > Internet page displays information on the AP’s network settings; that is, the settings that allow the AP to communicate with your local network and the Internet. Information includes IP address, gateway, DNS server, NTP server and connection type (method of obtaining an IP address -- DHCP or static IP). Figure 48. The Status > Internet page ZoneFlex Outdoor Access Point 9.8.
Viewing Current Local Subnet Settings Viewing Current Local Subnet Settings The Status > Local Subnets page can be used to view the router (local subnet) configurations and list of any clients connected to those subnets. If you want to make changes to any of these settings, then go to Configuration > Local Subnets. Refer to “Configuring Local Subnets” on page 78 for more information. Figure 49. The Status > Local Subnet page ZoneFlex Outdoor Access Point 9.8.
Viewing Current Wireless Settings Viewing Current Wireless Settings If you want to view the current common wireless settings that the AP is using, go to the Status > Wireless page (on dual-band APs, go to Status > Radio 2.4G or Status > Radio 5G). Figure 50. The Status > Wireless (Radio 2.4G/5G) page Table 36 lists the descriptions of each wireless setting. Table 36. Common Wireless settings Setting Description Wireless Mode Shows the wireless mode that the AP is currently using.
Viewing Current Wireless Settings Table 36. Common Wireless settings (Continued) Channel Shows the wireless channel that the AP is currently using. If you set the wireless channel to SmartSelect, this field shows the value Channel # [SmartSelect]. Channel Width 11n devices only. Displays whether the channel width is set to 20MHz or 40MHz. Country Code Shows the country code that the AP has been set to use.
Viewing Associated Wireless Clients Viewing Associated Wireless Clients A usage-monitoring capability has been built into the Access Point to help you monitor wireless clients that are associated with your wireless network. 1 Go to Status > Wireless. The Status > Wireless page appears. NOTE If you are using a dual-band ZoneFlex AP, go to Status > Radio 2.4G or Status > Radio 5G. 2 Click any of the Wireless # tabs.
Changing the Administrative Login Settings Changing the Administrative Login Settings The default user name is super and the default password is sp-admin. To prevent unauthorized users from logging into the Web interface using these default administrator login settings, Ruckus Wireless recommends that you change the default Web interface password immediately after your first login. 1 Log into the Web interface. 2 Go to Configuration > Device. Figure 52.
Enabling Other Management Access Options Enabling Other Management Access Options In addition to managing the AP via a Web browser using HTTPS, several other management access options are available on the AP. These options include management access using HTTP, Telnet and SSH. You can also view and set up the connection to a Ruckus Wireless FlexMaster server under the TR-069/SNMP Management Choice options.
Enabling Other Management Access Options 2 Review the access options listed in Table 37, and then make changes as needed. Table 37. Management Access Options Option Description Telnet Access By default, this option is disabled (inactive). Telnet Port This field lists the default Telnet port of 23 — only if Telnet is active. You can manually change this port number, if required. SSH Access By default, this option is enabled (active).
Enabling Other Management Access Options 3 If you want to use TR-069 or SNMP to manage the AP, then configure the settings listed in Table 38. Table 38. TR-069 and SNMP Management Options Option Description Auto Enables the ZoneFlex device to be managed by either SNMP server, Ruckus Wireless ZoneDirector, or Ruckus Wireless FlexMaster. SNMP only Only allow SNMP management. FlexMaster only Only allow FlexMaster management. DHCP Discovery URL of server providing DHCP.
Enabling Other Management Access Options Viewing FlexMaster Management Status Viewing FlexMaster Management Status If you configure the AP to be managed by FlexMaster, you can view the TR-069 Status section by scrolling to the bottom of the Administration > Management page. Figure 54. TR-069 status information Table 39 lists the TR-069 status information that the AP provides. Table 39.
Enabling Other Management Access Options Pointing the AP to FlexMaster Table 39. TR-069 status information (Continued) Status Information Description Current Time Shows the current date and time as known to the AP. This timestamp is accurate if an NTP server is configured on the AP. If there is no NTP server configured, this timestamp is useful as a reference for comparison of the timestamps for Last attempted contact and Last successful contact.
Working with Event Logs and Syslog Servers Enabling Logging and Sending Event Logs to a Syslog Server Working with Event Logs and Syslog Servers Both the Maintenance > Support Info and Administration > Log pages can be used to view the AP’s current log file text. You can use the former to send the log to Ruckus Wireless support or save it to a local file, and use the latter to configure automatic delivery of log files to a syslog server.
Working with Event Logs and Syslog Servers Sending a Copy of the Log File to Ruckus Wireless Support Sending a Copy of the Log File to Ruckus Wireless Support The Support Info log consists of the configuration and run-time status of the AP and can be useful for troubleshooting. You have three options for sending a copy of the current log file to Ruckus Wireless Support: • Save a copy to your local PC, then attach it to an e-mail message and send it to support. • Set up a connection to an FTP site.
Working with Event Logs and Syslog Servers Saving a Copy of a Support File to Your Computer Saving a Copy of a Support File to Your Computer You can save a copy of the support file(s) to your own computer, if needed. The cmsupportinfo.txt file includes support information for an AP with integral cable modem (such as 7781CM), and the tr069info.txt file includes support information for an AP being managed by FlexMaster. 1 Go to Maintenance > Support Info. The Maintenance > Support Info workspace appears.
Upgrading the Firmware Upgrading Manually via FTP or TFTP Upgrading the Firmware You can use the Web interface to check for software updates/upgrades for the firmware built into the AP. You can then apply these updates to the device in one of two ways: (1) manual updating on an as-needed basis or (2) automating a regularly scheduled update.
Upgrading the Firmware Upgrading Manually via the Web CAUTION! Do not change any of the Image Control File, Username or Password entries. 3 Click Perform Upgrade. A status bar appears during the upgrade process. 4 After the upgrade is completed, you must manually reboot the AP. Upgrading Manually via the Web 1 In the Upgrade Method options, click Web. 2 If instructed to choose a different URL than the default value, type the URL of the download Web site in Url. Remember to start the URL with http://.
Upgrading the Firmware Scheduling Automatic Upgrades 5 Choose whether to reboot immediately after upgrading, or schedule the reboot for a specific time of day using the Schedule Reboot Time After Upgrade list. Choosing Any Time (the default value) results in the AP performing a reboot immediately after the automatic upgrade is successful. 6 You have two options at this point: • Click Perform Upgrade, which starts the process and the clock. The next upgrade occurs at the selected interval.
Rebooting the AP and Cable Modem Scheduling Automatic Upgrades Rebooting the AP and Cable Modem You can use the Web interface to prompt the AP to reboot, which restarts the AP without changing any of the current settings. If your AP is equipped with an integral Cable Modem (such as a 7781CM), then you can use the AP Web interface to prompt the CM to reboot, which restarts the CM without changing any of the current settings.
Resetting the AP to Factory Defaults Scheduling Automatic Upgrades Resetting the AP to Factory Defaults WARNING! DO NOT reset the Access Point to factory defaults unless you are directed to do so by Ruckus Wireless support staff or by a network administrator. Do this only if you are able to immediately reconnect the restored AP to your computer, to reconfigure it for Wi-Fi network use — as detailed in “Logging Into the ZoneFlex AP Web Interface” on page 64.
Running Diagnostics Scheduling Automatic Upgrades Running Diagnostics Two network connection diagnostic tools, ping and traceroute, have been built into the AP to help you check network connections from the Web interface. 1 Go to Administration > Diagnostics. The Administration > Diagnostics page appears. Two options are available: • Ping • Traceroute 2 Click the text field by the option you want to activate, and type the network address of a site you wish to connect to. 3 Click Run test.
Running Diagnostics Scheduling Automatic Upgrades Figure 59. Running traceroute on ruckuswireless.com ZoneFlex Outdoor Access Point 9.8.
Where to Find More Information Scheduling Automatic Upgrades Where to Find More Information If you have questions that this User Guide does not address, visit the Ruckus Wireless Support Portal at http://support.ruckuswireless.com. The Support Portal hosts the latest versions of user documentation. You can also find answers to frequently asked questions (FAQs) for each Ruckus Wireless product type. ZoneFlex Outdoor Access Point 9.8.
Index Numerics 7761-CM ZoneFlex AP 14 7762 ZoneFlex AP 19 7762-AC ZoneFlex AP 22 7762-S ZoneFlex AP 25 7762-S-AC ZoneFlex AP 28 7762-T ZoneFlex AP 31 7781CM ZoneFlex AP 34 7782 ZoneFlex AP 41 7782-E ZoneFlex AP 43 7782-N ZoneFlex AP 46 7782-S ZoneFlex AP 48 802.11ac AP T300 55 T301n 58 T301s 61 802.1Q 70 802.1X 101, 104 configuration 93 rate limiting 97 WPA authentication 92 802.
name 68 settings 68 DHCP release 72, 73, 74 renew 72, 73, 74 DHCP (auto) connection type 72 DHCP Option 82 88, 102 diagnostics 134 DTIM 96 dynamic VLAN 87 E Ekahau 82 enable/disable individual ethernet port I installing an AP 12 internal heater 68 Internet settings 70 interval, beacon 96 IP address 71 IPv4 connection type 72 IPv6 connection type 72 Isolated 87, 101 K key index, WEP 90 100 L encryption 88 ethernet individual port types 100 ethernet port configuration 100 enable/disable 100 ethernet por
P packet forwarding 87, 101 passphrase, WPA 92 ping 134 PoE out port 68 802.
country code 81 mode 81 wireless availability 86 wireless channel 118 wireless common radio network 81 wireless mode 117 wireless network 86 wireless security 802.11X 93 WEP 88 WPA 90 wireless settings 80 WLAN configuring 85 workspace 65 WPA 90 802.
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