Ruckus Wireless® ZoneFlex® 7762 Dual Band 802.11n Outdoor Access Point Getting Started Guide Part Number 800-70216-001 (Revision C) Published November 2009 www.ruckuswireless.
Contents 1 About This Getting Started Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Using ZoneDirector or FlexMaster to Manage the Access Point . . . . . . . . . . . . . . . . . . 1 2 Unpacking the ZoneFlex Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Package Contents . . . . . .
Check the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Associate a Wireless Client with the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Check the TR069 Status (FlexMaster Management Only) . . . . . . . . . . . . . . . . . . . . . . . 34 Disconnect the Access Point from the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 6 Deploying the Access Point . . . . . . . . . . . . . .
1 About This Getting Started Guide This Getting Started Guide provides information on how to set up the Ruckus Wireless ZoneFlex 7762 802.11n Outdoor Access Point on your network. Topics covered in this guide include installation, basic configuration, and device mounting. This guide is intended for use by those responsible for installing and setting up network equipment. Consequently, it assumes a basic working knowledge of local area networking, wireless networking, and wireless devices.
Unpacking the ZoneFlex Access Point Package Contents 2 Unpacking the ZoneFlex Access Point 1. Open the Access Point package, and then carefully remove the contents. 2. Return all packing materials to the shipping box, and put the box away in a dry location. 3. Verify that all items listed in Package Contents below are included in the package. Check each item for damage. If any item is damaged or missing, notify your authorized Ruckus Wireless sales representative.
Unpacking the ZoneFlex Access Point Package Contents Figure 1. DC connector pins and DC cord connector assembly Boot DC cord connector Coupling ring Connector pins (4 pieces) Rubber O-ring Sealing nut Cable clamp housing Figure 2.
Unpacking the ZoneFlex Access Point Package Contents Figure 3. Electrical shunt for resetting the Access Point to factory default settings Mounting Kit Contents ■ Dynamic bracket ■ Static bracket ■ Steel clamp (2 pieces) ■ Machine screws (8 pieces) ■ Hex bolts (4 pieces) ■ Flat washers (4 pieces) ■ Split lock washers (4 pieces) ■ Wall anchors (4 pieces) Figure 4.
Before You Begin Prepare the Required Hardware and Tools 3 Before You Begin Before installing and setting up the Access Point, Ruckus Wireless recommends that you first complete the following pre-installation tasks. Prepare the Required Hardware and Tools You must supply the following tools and equipment: ■ A notebook computer running on Windows XP/2000 and installed with one wireless 802.
Before You Begin Get to Know the Access Point Features Get to Know the Access Point Features Figure 5 and Figure 6 identify the Access Point features that are relevant to the installation and mounting instructions that this guide provides. Before you begin the installation process, Ruckus Wireless recommends that you become familiar with these features. Figure 5.
Before You Begin Get to Know the Access Point Features Table 1. LEDs and connectors on the AP Label Description Power LED • Off: No power is available, or the Access Point is not connected to a power source. • Red: The Access Point is powering on. • Green: The Access Point is connected to a power source and has completed its power-on sequence. Status LED If the Access Point is operating in standalone mode: • Amber: The WLAN service is up and at least one wireless client is associated with the AP.
Before You Begin Get to Know the Access Point Features Table 1. LEDs and connectors on the AP Label Description DC Connector In addition to PoE, you can also use direct current or DC (from a battery, for example) to supply power to the Access Point. If you want to extend the range of your wireless network, you can connect external high gain antennas (5GHz only) to the standard N-type radio frequency (RF) antenna connectors on the top panel of the Access Point.
Before You Begin Perform a Site Survey Perform a Site Survey Before installing the Access Point, perform a site survey to determine the optimal Access Point placement or maximum range, coverage, and network performance. When performing a site survey, consider the following factors: ■ ■ ■ ■ Data rates: Range is generally inversely proportional to data rates. The maximum radio range is achieved at the lowest workable data rate. Higher data rates will generally be achieved at closer distances.
Before You Begin Determine the Optimal Mounting Location and Orientation Determine the Optimal Mounting Location and Orientation The location and orientation that you choose for the Access Point play a critical role in the performance of your wireless network. In general, Ruckus Wireless recommends installing the Access Point away from obstructions and sources of interference and ensuring that the Access Point’s dome is pointing in the general direction of its wireless clients. Figure 7.
Before You Begin Determine the Optimal Mounting Location and Orientation Figure 8.
Before You Begin Determine the Optimal Mounting Location and Orientation Figure 9.
Before You Begin Become Familiar with the Installation Components Become Familiar with the Installation Components The Access Point can be installed in an indoor or outdoor environment, such as an interior wall or ceiling or the exterior roof overhang of a building or a streetlight pole. Refer to Figure 10 for the components involved in a typical installation. Take note of the components that must be installed indoor and outdoor.
Configuring the Access Point Decide How You Will Supply Power to the Access Point CAUTION: Be sure that grounding is available and that it meets local and national electrical codes. For additional lightning protection, use lightning rods and lightning arrestors. . WARNING: The Ruckus Wireless PoE injector (if supplied with your Access Point) is for indoor use only. Never mount the PoE injector outdoor with the Access Point.
Configuring the Access Point Configuring for Management by ZoneDirector Before starting this procedure, check the back panel of the Access Point (above the recess where the bottom connectors are located), and then write down the MAC address of the Access Point. You will need the MAC address to identify the Access Point on the ZoneDirector Web interface.
Configuring the Access Point Configuring for Management by ZoneDirector 4. Connect one end of the other Ethernet cable to the NETWORK port on the PoE injector, and then connect the other end to ZoneDirector directly or through a hub. 5. Connect the power jack to the DC 48V IN connector on the PoE injector, and then plug the power adapter to a power source. The single LED on the PoE injector turns green. 6. Check the Power LED on the side of the Access Point.
Configuring the Access Point Configuring for Management by ZoneDirector Figure 12. DC cable connector assembly DC cable Cable clamp housing Boot Coupling ring 3. Strip the DC cable for about 3/8” and each of the four conductors for about 7/32”. Figure 13. Strip the DC cable and the four conductors 3/8 inches (max) 7/32 inches (max) 4. Insert the stripped part of the conductors into the four connector pins, and then crimp the edges of the connector pins to secure the conductors.
Configuring the Access Point Configuring for Management by ZoneDirector Figure 14. Pinout connections for the DC cable 1 2 Figure 15. 4 3 No. Pinout 1 +DC power 2 -DC power 3 Factory reset 4 Ground Insert the conductors into the pins, crimp or solder the edges, and then insert the pins into the connector Crimp or solder the conductors before inserting them into the connector 6. Push the coupling ring all the way forward so that it covers the edge of the cord connector. 7.
Configuring the Access Point Configuring for Management by ZoneDirector Step 2: Connect the Access Point to the Same Subnet as ZoneDirector 1. Verify that the Access Point is powered on. 2. Connect one end of an Ethernet cable to the PoE IN port on the AP. 3. Connect the other end of the Ethernet cable to the same Layer 2 subnet as ZoneDirector. The same Layer 2 subnet means that there should not be any router between the Access Point and ZoneDirector. 4.
Configuring the Access Point Configuring for Standalone Operation or for Management by FlexMaster Configuring for Standalone Operation or for Management by FlexMaster What You Will Need Before starting with the configuration task, make sure that you have the following requirements ready: ■ ■ ■ An administrative computer (notebook computer) running on Microsoft Windows Vista/XP/2000 Mozilla Firefox 2.0 (or later) or Microsoft Internet Explorer 6.
Configuring the Access Point Configuring for Standalone Operation or for Management by FlexMaster NOTE: Make sure that you configure the Local Area Connection properties, not the Wireless Network Connection properties. 3. When the Local Area Connection Properties dialog box appears, select Internet Protocol (TCP/IP) from the scrolling list, and then click Properties. The Internet Protocol (TCP/IP) Properties dialog box appears. 4. Write down all of the currently active network settings.
Configuring the Access Point Configuring for Standalone Operation or for Management by FlexMaster Figure 16. Sample configuration in the Internet Protocol (TCP/IP) Properties dialog box Step 2: Connect the Access Point to the Administrative Computer The procedure for connecting the Access Point to the administrative computer depends on the power source that you will be using.
Configuring the Access Point Configuring for Standalone Operation or for Management by FlexMaster 5. Connect the power jack to the DC 48V IN connector on the PoE injector, and then plug the power adapter to a power source. The single LED on the PoE injector turns green. 6. Check the Power LED on the side of the Access Point. Initially, the LED will turn amber as the AP powers on. After it completes the power-on sequence, the LED will turn green. Figure 17.
Configuring the Access Point Configuring for Standalone Operation or for Management by FlexMaster NOTE: A waterproof connector for the RJ-45 port is supplied with the AP. You do not need to assemble the connector at this point. 2. Take the small plastic bag containing the DC connector pins and DC cord connector from the AP package. Take its contents out. 3. Feed the end of the DC cable through the boot, cable clamp housing, and coupling ring (in the same order). See Figure 18. Figure 18.
Configuring the Access Point Configuring for Standalone Operation or for Management by FlexMaster Figure 20. Pinout connections for the DC cable 1 2 Figure 21. 4 3 No. Pinout 1 +DC power 2 -DC power 3 Factory reset 4 Ground Insert the conductors into the pins, crimp or solder the edges, and then insert the pins into the connector Crimp or solder the conductors before inserting them into the connector 7.
Configuring the Access Point Configuring for Standalone Operation or for Management by FlexMaster Step 3: Log Into the Access Point’s Web Interface 1. On the administrative computer, open a Web browser window. 2. In the address or location bar, type the following address: https://192.168.0.1 3. Press on the keyboard to connect to the Access Point’s Web interface. A security alert message appears. 4. Click Yes or OK (depending on the browser) to continue. The Access Point’s login page appears.
Configuring the Access Point Configuring for Standalone Operation or for Management by FlexMaster Step 4: Configure the Wireless Settings To complete this step, you will need to configure the settings on the Common tab and at least one Wireless # tab. These are the essential wireless settings that will enable wireless devices on the network to associate with the Access Point. NOTE: ZoneFlex 7762 has one 2.4GHz radio and one 5GHz radio.
Configuring the Access Point Configuring for Standalone Operation or for Management by FlexMaster Table 4. Common wireless configuration Setting Recommended Value Country Code • If you purchased the Access Point in the United States, this value is fixed to United States at the factory and is not user configurable. • If you purchased the Access Point outside the United States, verify that the value is set to your country or region.
Configuring the Access Point Configuring for Standalone Operation or for Management by FlexMaster Configure Wireless # Settings 1. Click one of the Wireless # tabs. 2. In Wireless Availability, click Enabled. 3. In Broadcast SSID, click Enabled. 4. Clear the SSID box, and then type a unique and descriptive name that you want to call this wireless network. For example, you can type Ruckus Wireless AP.
Configuring the Access Point Configuring for Standalone Operation or for Management by FlexMaster (Optional) Set the FlexMaster Server Address If you have a FlexMaster server installed on the network and you intend to use FlexMaster to manage the Access Point, you can set the FlexMaster server address at this point. Before starting this procedure, make sure you obtain the correct FlexMaster server URL.
Configuring the Access Point Configuring for Standalone Operation or for Management by FlexMaster Figure 25. Type the FlexMaster server URL NOTE: Instructions on how to verify that the Access Point and FlexMaster can communicate with each other are provided in “Check the TR069 Status (FlexMaster Management Only)” on page 34.
Configuring the Access Point Configuring for Standalone Operation or for Management by FlexMaster Figure 26. Select the Use custom PoE injector check box In addition to the supplied Ruckus Wireless PoE injector for ZoneFlex 7762 AP, you can also use DC power or a standard 802.3af/802.3at PoE injector to supply power to the AP. Note, however, that some features (specifically, the built-in heater and PoE for the PoE OUT port) will be unavailable if the supplied PoE injector is not used.
Verifying Access Point Operation Configuring for Standalone Operation or for Management by FlexMaster Step 5: Disconnect the Access Point from the Administrative Computer 1. Disconnect the Access Point from the power source (either from the PoE injector or DC power source). 2. Verify that the PWR LED on the back of the Access Point is off. 3. Disconnect the Ethernet cable from the administrative computer’s Ethernet port. Step 6: Restore the Administrative Computer’s Network Settings 1.
Verifying Access Point Operation Connect the Access Point to the Network Connect the Access Point to the Network If the AP is using PoE 1. Connect the Ethernet cable from the NETWORK port on the PoE injector to your network’s router or switch. 2. Connect the PoE injector to an AC power source. If the AP is using DC power 1. Connect the Ethernet cable from the PoE IN port on the Access Point to your network’s router or switch. 2. Connect the DC cable to a DC power source.
Deploying the Access Point Disconnect the Access Point from the Network 1. Log in to the Access Point’s Web interface. 2. Go to the Administration > Management page. 3. Scroll down to the TR069 Status section. 4. Check the value for Last successful contact. If it shows a date in green, this indicates that the Access Point was able to communicate successfully with FlexMaster. Disconnect the Access Point from the Network 1. Disconnect the Access Point from the power source. 2.
Deploying the Access Point Step 2: Complete the Power Connections Figure 27. RJ-45 waterproof connector assembly RJ-45 connector (PoE IN/PoE OUT port on the AP) Clamping ring assembly Rubber-O ring Sealing nut 3. Connect the RJ-45 cable to the PoE IN port on the AP. 4. Screw the clamping ring assembly onto the RJ-45 connector. 5. Push the rubber-O ring into the clamping ring assembly. Make sure that the clamping ring assembly fully encloses the rubber-O ring. 6.
Deploying the Access Point Step 2: Complete the Power Connections For instructions on completing the power connection that you need to make, refer to the procedures below: ■ Use Power Over Ethernet ■ Use DC Power Use Power Over Ethernet 1. Take out the PoE injector and the power adapter from the Access Point package. 2. Obtain one outdoor-rated Ethernet cable and one indoor-rated cable. 3.
Deploying the Access Point Step 2: Complete the Power Connections Use DC Power NOTE: If you already assembled the DC cord connector in “Step 1: Connect the Cables to the Access Point” on page 15, you only need to connect the DC cord connector to the 12V DC port on the AP (see Step 10 and onwards). To use DC to power the Access Point, you need to assemble the DC cord connector, and then plug it into the 12V DC connector on the AP. To complete this task, you will need: ■ A 0.195” to 0.
Deploying the Access Point Step 2: Complete the Power Connections Figure 30. Strip the DC cable and the four conductors 3/8 inches (max) 7/32 inches (max) 5. Insert the stripped part of the conductors into the four connector pins, and then crimp the edges of the connector pins to secure the conductors. Alternatively, use a soldering gun to solder the conductors to the pins. 6. Insert all four connector pins into the holes on the cord connector. See Figure 31 for the correct pinout connections.
Deploying the Access Point Step 2: Complete the Power Connections Figure 32. Insert the conductors into the pins, crimp or solder the edges, and then insert the pins into the connector Crimp or solder the conductors before inserting them into the connector 7. Push the coupling ring all the way forward so that it covers the edge of the cord connector. 8. Push the cable clamp housing forward until it locks into the connector body. The two clamps should snap into their compartments. 9.
Deploying the Access Point Step 3: Connect the Access Point to the Network Step 3: Connect the Access Point to the Network In this step, you will connect the Access Point from its mounting location to the network. The connections required for your installation depend on the power sources that you are using. Figure 33 shows an example of the connections required for a typical installation that uses both PoE and DC power as power sources.
Attaching the Mounting Brackets What You Will Need • • If you are using PoE, plug the power adapter to an AC power source. If you are using DC power, connect the DC cable to a DC power source. 7. Check the Power LED on the Access Point. It should turn red as the AP powers on and green when it completes its power-on sequence. 8. Continue to “Attaching the Mounting Brackets”.
Attaching the Mounting Brackets Step 1: Attach the Static Bracket to the Mounting Surface Attaching the Bracket to a Flat Surface WARNING: Ruckus Wireless strongly recommends that you wear eye protection before drilling holes on the mounting surface. NOTE: The wall anchors that are supplied with the Access Point are for mounting on solid masonry walls only.
Attaching the Mounting Brackets Step 1: Attach the Static Bracket to the Mounting Surface 3. Remove the static bracket from the mounting surface. 4. Drill an 8mm-diameter hole with a depth of 36mm-38mm into each of the four markings that you made on the mounting surface. 5. Insert a wall anchor (with the unthreaded part first) into each of the holes that you drilled. 6. Place a metal cone on each wall anchor. 7. Align the four screw holes on the bracket with the wall anchors that you inserted earlier. 8.
Attaching the Mounting Brackets Step 1: Attach the Static Bracket to the Mounting Surface Attaching the Bracket to a Pole The Access Point can be mounted vertically or horizontally on a 30mm to 60mm (1.18 in. to 2.36 in.) pole. 1. Insert the open end of one steel clamp into the upper two tabs on the bracket. 2. Take the other steel clamp and insert it into the lower two tabs on the bracket. Figure 36.
Attaching the Mounting Brackets Step 1: Attach the Static Bracket to the Mounting Surface 3. Use the clamps to attach the bracket to the pole. Figure 37.
Attaching the Mounting Brackets Step 1: Attach the Static Bracket to the Mounting Surface 4. Using a 10mm flathead screwdriver, tighten the clamp locks to secure the bracket to the pole. Screw torque value must be 1.1-1.2 Newton meter (Nm). Figure 38. Tighten the clamp locks to secure the bracket 5. Continue to “Step 2: Attach the Dynamic Bracket to the Access Point”.
Mounting the Access Point Step 2: Attach the Dynamic Bracket to the Access Point Step 2: Attach the Dynamic Bracket to the Access Point 1. Place the dynamic bracket onto the flat side of the Access Point so that the four screw holes on the bracket align with the four screw holes on the Access Point. Make sure that the shorter end of the mounting bracket is on the same side as the antenna connector. 2. Insert four machine screws (supplied with the Access Point) into the screw holes on the bracket. 3.
Mounting the Access Point Step 2: Attach the Dynamic Bracket to the Access Point NOTE: Figures in this section show mounting on a vertical pole. Procedures for mounting on a flat surface or horizontal surface are similar. To join the two mounting brackets together: 1. Join the two brackets as shown in Figure 39. Make sure that: • • • The dynamic bracket (attached to the Access Point) encloses the static bracket (attached to the mounting surface).
Mounting the Access Point Step 2: Attach the Dynamic Bracket to the Access Point 2. Align the mounting holes on the dynamic bracket with the mounting holes on the static bracket. 3. Place a split lock washer, and then a flat washer onto a hex bolt. Then insert the hex bolt into one of the mounting holes. NOTE: Make sure the screw-washer assembly is in correct order. The split-lock washer should be in the middle and the flat washer should touch the bracket. 4. Repeat Step 3 for each of the mounting holes.
(Optional) Mounting and Connecting the 5GHz External Antennas Step 2: Attach the Dynamic Bracket to the Access Point NOTE: If you have not yet determined the optimal orientation for your Access Point, refer to “Determine the Optimal Mounting Location and Orientation” on page 10 for orientation guidelines. 7. Using a 10mm ratchet wrench, tighten the hex bolts to fix the Access Point’s orientation. Screw torque value must be 0.6-0.8 Newton meter (Nm). You have completed mounting the Access Point.
Resetting the Access Point to Factory Default Settings Step 2: Attach the Dynamic Bracket to the Access Point CAUTION: If you are not connecting 5GHz external antennas to the standard N-type antenna interfaces on the Access Point, make sure that the metal caps remain installed and securely fastened to protect the interface from elements, such as water and dirt. You have completed connecting external antennas to the Access Point.
Resetting the Access Point to Factory Default Settings Step 2: Attach the Dynamic Bracket to the Access Point Figure 41.
Resetting the Access Point to Factory Default Settings Step 2: Attach the Dynamic Bracket to the Access Point 4. Install the shunt on pins 3 and 4, as shown in Figure 42 Figure 42.
Resetting the Access Point to Factory Default Settings Step 2: Attach the Dynamic Bracket to the Access Point 5. Wait 10 seconds, and then remove the shunt. Figure 43. Wait 10 seconds Figure 44.
What to Do Next Change the Administrative Password 6. Verify that the STATUS LED on the Access Point is off. If the STATUS LED is off, it indicates that the reset process is complete. You have completed resetting the Access Point to its factory default settings. 11 What to Do Next The following are some of the post-installation tasks that Ruckus Wireless recommends. Refer to the ZoneFlex 7762 Dual Band 802.