User guide

64
Managing the Multimedia Wi-Fi Wall Switch
Resetting to Factory Defaults
Resetting to Factory Defaults
WARNING: DO NOT reset the Multimedia Wi-Fi Wall Switch to factory defaults,
unless you are directed to do so by Ruckus Wireless support staff or by a network
administrator. Do this only if you are able to immediately reconnect the restored
Multimedia Wi-Fi Wall Switch to your computer, to reconfigure it for Wi-Fi network use.
You can use the Web User interface to restore an inoperative Multimedia Wi-Fi Wall
Switch to its factory default settings, which will completely erase the configuration
currently active in the device. Note, too, that this will disrupt all wireless network
communications through this device.
To reset the Multimedia Wi-Fi Wall Switch to factory defaults
1. Go to Maintenance > Reboot/Reset. The Maintenance :: Reboot/Reset page
appears.
2. Click Reset Now (next to Restore to factory settings?).
NOTE: You can also use the Hard Reset button on the left side of the AP to restore
it to factory defaults. Refer to “Reset Buttons” on page 9 for more information.
After a brief pause, you will be automatically logged out of the Multimedia Wi-Fi Wall
Switch. You must now disconnect the Multimedia Wi-Fi Wall Switch reconnect it to
your computer, as described in “
Step 1: Prepare the Administrative Computer” on
page 12
. At this time, you can restore the network settings, then replace it in your site
for full network use.
Running Diagnostics
Two network connection diagnostic tools – PING and traceroute – have been built
into the Multimedia Wi-Fi Wall Switch to help you check network connections from
the Web interface.
To run diagnostics for network troubleshooting
1. Go to Administrator > Diagnostics. The Administrator :: Diagnostics page
appears. Two options are available:
• Ping
•Traceroute
2. Click the text field by the option you want to activate, and type the network
address of a site you wish to connect to.
3. Click Run Test.
The results appear in the text field below each option.