User guide

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Managing the Smart Wi-Fi Gateway
Resetting to Factory Default
Resetting to Factory Default
WARNING: DO NOT reset the Smart Wi-Fi Gateway to factory default, unless you
are directed to do so by Ruckus Wireless support staff or by a network administrator.
Do this only if you are able to immediately reconnect the restored Smart Wi-Fi
Gateway to your computer, to reconfigure it for Wi-Fi network use — as detailed in
“
Running the Smart Configuration Wizard” on page 57.
You can use the Web User interface to restore an inoperative Smart Wi-Fi Gateway to
its factory default settings, which will completely erase the configuration currently
active in the device. Note, too, that this will disrupt all wireless network communica-
tions through this device.
To reset the Smart Wi-Fi Gateway to factory default
1. Go to Maintenance > Reboot/Reset. The Maintenance :: Reboot/Reset page
appears.
2. Click Reset Now (next to Restore to factory settings?).
After a brief pause, you will be automatically logged out of the Smart Wi-Fi Gateway.
You must now disconnect the Smart Wi-Fi Gateway reconnect it to your computer, as
described in “
Step 1: Prepare the Administrative Computer” on page 18. At this time,
you can restore the network settings, then replace it in your site for full network use.
Running Diagnostics
Two network connection diagnostic tools – PING and traceroute – have been built
into the Smart Wi-Fi Gateway to help you check network connections from the Web
interface.
To run diagnostics for network troubleshooting
1. Go to Administrator > Diagnostics. The Administrator :: Diagnostics page
appears. Two options are available:
• Ping
•Traceroute
2. Click the text field by the option you want to activate, and type the network
address of a site you wish to connect to.
3. Click Run Test.
The results appear in the text field below each option.