System Guide

SME VOIP SYSTEM GUIDE 4.7 14 | P a g e
Proprietary and Confidential
Damage Inspection:
The following are the recommended procedure for you to use for inspection:
1. Examine all relevant components for damage.
2. Make a “defective on arrival – DOA” report or RMA to the operator. Do not move the shipping carton until
the operator has examined it. If possible, send pictures of the damage. The operator/regional representative
will initiate the necessary procedure to process this RMA. They will guide the network administrator on how
to return the damaged package if necessary.
3. If no damage is found, then unwrap all the components and dispose of empty package/carton(s) in
accordance with country specific environmental regulations.
3.2 RTX Base Station Mechanics
RTX9431 can operate on a maximum temperature of 50 degrees. With such small dimensions as 109mm (height) and
93mm (width), it allows the user to mount the device on the wall or easily leave it standing on any furniture. (please
see image below for more details).
The base station front end shows an LED indicator that signals different functional states of the base unit and
occasionally of the overall network. The indicator is off when the base unit is not powered.
The table below summarizes the various LED states:
LED STATE
STATE
UNLIT
No power in unit
UNLIT/SOLID RED
Error condition
BLINKING GREEN
Initialization
SOLID RED
Factory reset warning or long press in BS reset button
BLINKING RED
Factory setting in progress
SOLID GREEN
Ethernet connection available (Normal operation)
BLINKING RED
Ethernet connect not available OR handset de/registration failed
SOLID RED
Critical error (can only be identified by RTX Engineers). Symptoms include no
system/SIP debug logs are logged, etc.
ORANGE
Press reset button of base station.
BLINKING ORANGE
No IP address received